• How do I adequately prepare staff for implementing this project? • How should employees perform to be successful and achieve the expected results? • What are employees doing or not doing that may hinder achievement of the desired results ? • What is causing this gap ? • What would an ideal curriculum look like for your employees that need to increase their skills, abilities and knowledge for implementing this project? • What tools or resources currently exist which could help my employees be effective in this project?
Central New York Care Collaborative Workforce Strategy: Training & Education Project 2biv: Care Transitions to Reduce 30-day Readmissions October 8, 2015 Kari Burke Workforce Coordinator, CNY Care Collaborative
The 5 Workforce Milestones Identify the Conduct a Gap Create a Conduct a Create a Target Analysis Transition Road Compensation Training Workforce Map & Benefits Strategy • What human State Analysis resources are • How do we • How do we currently available successfully adequately • What human • What is the impact within the PPS to transition the staff prepare staff for resources are of DSRIP on meet DSRIP goals? we have into the DSRIP needed to healthcare staff we need? implementation? • What human successfully workers within the resources do we implement DSRIP? PPS? lack?
Project Impact What projects are Future State we committing to deliver? What impact will Current State What impact will the the projects have projects have on the on our workforce? services we provide? What existing Gap Analysis What and how positions are: • Create? many positions will • available to meet • Replace? How will we fill Training we need to staff? workforce needs? future positions ? • Consolidate? • vulnerable to • Redeploy? What training will: redeployment? • Retrain? • existing staff need How many • Hire? to retain their employees will this Partner Workforce What changes to jobs? affect? HR policies or • existing staff need Assessment procedures will we for need to consider to redeployment ? help alleviate gaps? • new staff need?
Milestone 5 – Develop a Training Strategy Develop process/system for reporting training numbers across CNYCC partners. Identify specific training needs by project and position. Identify internal/external training capacity. Engage labor representatives to identify options through union training fund programs. Identify existing programs and best practices for increasing training capacity and collaboration both within and across CNYCC territories. Ensure training plan meets the scope and sequence of project needs and accounts for operational and legal realities. Finalize Training Strategy, including goals, objectives and guiding principles for the detailed training plan; process and approach to training; delivery methods, modes, and key messages based on project needs. This includes consideration of geography, language, and level of education. Obtain Board approval of training strategy.
Milestone 5 – Supporting Documentation • Finalized training strategy, signed off by PPS workforce governance body • Quarterly reports will require evidence of up-take of training programs (individual and teams) Program description Participant-level data Training outcomes
Education and Training New Skills New Roles New Processes Re-orientation to Environment Orientation to Integrated Delivery System
Sources consulted • Project requirements • Regional Meeting summaries • PIC notes/plan • CNYCC website • Literature
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