Healthcare & Insurance Investor & Analyst Meet 2019
FINANCIALS WHAT LED TO PERFORMANCE STRATEGY TO SUSTAIN GROWTH
• Guidewire 360 partnership • 6 Guidewire customers • Guidewire Select partner • New leadership for North America insurance • Won a single deal of US$ 100M+ • Cloud transformation for US based payer • Cloud and DC transformation for 2 life insurance 2019 majors • Guidewire & Pharma Data CoE in Warsaw • 4 Guidewire customers 2018 • Appointed new leaders • Aligned and reinvigorated offerings 2017 • 1 large CX led win with a US based payer • Guidewire business associate partnership 2016 • 3 Guidewire customers • New delivery head & revamped delivery 2015 • CX led win with US based fitness company New H&I leadership
FINANCIALS Scale Of Engagements >$1M Accounts From 15 To 28 • >$5M Accounts From 3 To 10 • Balanced Geographic Portfolio (US:EU:APAC) From 80:12:8 To 63:29:8 • Diversified Service Line Portfolio Revenue ($Mn) (Apps:IMS:BPS) From 90:4:6 To 79:12:9 • Quality Of Revenue 13 Guidewire Customers • 88 98 121 55 69 69 79 H1 H1 FY 18 FY 19 FY 14 FY 15 FY 16 FY 17 FY 18
Obsessive alignment to super horizontal strategy What Focus on generational change in Property & Casualty insurance led to performance Investments in growing existing healthcare accounts Sharply defined sweet spots for hunting
AUTOMATE EVERYTHING partner for a large Life sciences company with 55,000+ employees 75 100+ 20+ Business Processes Automation workstreams identified programs
AUTOMATE EVERYTHING Clinical trial example Clinical trial protocol Trial master file “How a trial will be conducted” Manually Upload “Was the trial conducted as per protocol” 100s of colleagues 200+ colleagues translate ~ 23 million • Takes several weeks • documents upload documents documents before clinical 600 colleagues read and 20 mins per document colleagues can • • ~4000 High backlog classify documents categories • reconstruct and Error prone, overheads evaluate how the trial • 100s of • was conducted and Variety & volume makes locations, managed finding SMEs hard languages
AUTOMATE EVERYTHING Clinical trial example Clinical trial protocol Trial master file Semiautomated Upload “How a trial will be conducted” “Was the trial conducted as per protocol” Faster access to ~ 23 million Cloud based automated Supervised deep learning • • • documents information upload and digitization Ops team reduced from • Less than 5 mins per 600 to 76 Improved adherence to • • ~4000 regulatory standards document Significant improvement categories • in quality Higher client satisfaction Significant reduction in • • 100s of backlog Reduced training time to • locations, onboard new specialists languages (SMEs)
GUIDEWIRE One Of The World’s Largest Diversified Insurance Companies The client is in the process of implementing Guidewire PolicyCenter & ClaimCenter for multiple lines of business. Hexaware is the primary testing partner for the program working closely with the client. Hexaware has complete ownership and responsible for testing strategy, planning and ensuring quality across all the implementation workstreams. 1. 1. 90 90% reduction in in so software deployment (7 (7 hou ours to o 15 15 min ins) 2. 2. World clas class quali ality (Le (Less th than 2% 2% defects in in production) 3. 3. 50 50% reduction in in so software rele lease cy cycle
Hexaware supports the entire Lifetime experience
Digital Member Lifetime.life Store Mobile outreach services INTEGRATION DATA PLATFORMS Data center, cloud, network, security • 60% in unique member site visits • 41% YOY lead to membership conversion • 260% Online Registration member adoption • 1/5 to 4.8/5 app star rating
Double down on Guidewire partnership STRATEGY TO • Professional certifications • Expert services SUSTAIN • Digital & data GROWTH Expand Commercial & Specialty Insurance Vertical clouds Intelligent Automation • P&C insurance • Healthcare provider
Thank You
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