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Tech Within Reach: Recycling Technology for Those in Need In what city and state are you located? www.byteback.org Tech Within Reach: Recycling Technology for Those in Need What are you hoping to hear about during todays webinar? a) How

  1. Tech Within Reach: Recycling Technology for Those in Need In what city and state are you located? www.byteback.org

  2. Tech Within Reach: Recycling Technology for Those in Need What are you hoping to hear about during today’s webinar? a) How we approach digital inclusion b) How we find computer donors c) Lessons learned along the way d) Other: please type it into the chat www.byteback.org

  3. Tech Within Reach: Recycling Technology for Those in Need Wednesday May 18, 2016 www.byteback.org

  4. Objectives • This webinar is for NTEN members, Fellows, and those interested in recycling technology for those in need. • Learn about Byte Back’s experience implementing and managing our refurbishing program • Learn about other digital inclusion programs and networks www.byteback.org

  5. Meet Monique Riviere @winsomes_child Chief Program Officer, Byte Back, Washington, DC Monique oversees Byte Back’s programs, providing computer training, career services, and access to technology. Her very first computer, a Tandy TRS-80. She began to develop skills that led to unusual and fun summer jobs, a major in information systems from Howard University, and, ultimately, a career in information technology. Her goal is provide resources that clear the path for those who want to expand their economic opportunities through technology. www.byteback.org

  6. Byte Back’s Mission To improve economic opportunity by providing computer training, access to technology, and career preparation for low- income residents in Washington, DC. www.byteback.org

  7. Community Served • Byte Back values diversity. In 2015, … www.byteback.org

  8. Our Approach to Digital Inclusion 1. Computer Training : Digital Literacy Classes through Certification Classes 2. Career Services : Job Readiness Training and Employer Referrals 3. Access to Technology : PCs and Broadband www.byteback.org

  9. How We Meet the Need: Computer Training www.byteback.org

  10. How We Meet the Need: Access to Devices • One desktop computer, complete with monitor, keyboard, and a mouse to each Byte Back graduate. www.byteback.org

  11. Outreach • Donors - government, Tech within Reach Tech the Halls corporate, individuals H olida y C om pute r S a le ! • Potential customers – eligible Buy Our $99 Computer 250GB Hard Drive, 2 GB R AM Desktop Computer Add a Flat Screen Monitor for $15* for J ust $65 Dec. 1-17! * FR EE Microsoft Office & AntiVirus Included! individuals, nonprofits reached through flyers, email marketing, social media Call (202) 803-2704 or email ftt@byteback.org to make an appointment to buy your $65 desktop computer! Byte Back is a DC nonprofit putting tech within your reach with free computer courses and increased ac- cess to technology. Donated PCs and laptops are re- furbished at First Time Technology and awarded to our graduates or sold at low-cost to the DC community. r First Time Technology * Offe v al id w a h i le s uppl ie s la st . Y ou m u st 4614 Minnesota Ave. NE meet qualific t io ns to p ur chase. Washington, DC 20019 (202) 803-2704 www.byteback.org ByteBackDC ftt@byteback.org www.byteback.org

  12. Refurbishing: Donation to Distribution 1. Donation 2. Secure Storage 3. Inventory Tracking 4. Assessment/Diagnosis 5. Upgrade/replace parts/load software 6. Distribute to Byte Back graduates or eligible customers 7. Warranty 8. Repairs If computers cannot be refurbished, they are recycled through a certified e-Steward organization, providing an additional service to the community. www.byteback.org

  13. Refurbishing: Internships • IT internships – key component to the CompTIA A+ Certification Program o Invaluable experience of learning while working o Hands-on experience troubleshooting, testing, repair, performing hardware and software upgrades and installations o Using their new skills to give back to fellow students and community www.byteback.org

  14. Refurbishing: Challenges • Inventory management • Space to store donations • Unusable or outdated • equipment (mostly older desktops) • Logistics for donation pickup and drop-off • Expense www.byteback.org

  15. Partnering for Internet • Partnerships with Comcast, EveryoneOn, and the DC Office of the Chief Technology Officer mean students who are awarded free computers can also get affordable and sometimes free broadband. • FCC reformed Lifeline phone service for low-income individuals to include broadband subsidy starting Dec 2016. Training + Computer + Internet = Digital Inclusion www.byteback.org

  16. Partnerships • Microsoft - citizenship license www.microsoft.com/RefurbishedPCs • National Cristina Foundation - donors across the country can find local schools and charities to donate technology to www.cristina.org/become-partner • Other local partners: Wilderness Technology Alliance, Project Reboot, Capitol Asset www.byteback.org

  17. Questions? Connect with me: Monique Riviere LinkedIn: www.linkedin.com/in/mriviere Twitter: @winsomes_child www.byteback.org

  18. Tech Within Reach: Recycling Technology for Those in Need Wednesday May 18, 2016 Special thanks to… Students: Adebayo Olusada, Tahir Ravini, Christine Tolson, and A+ interns | Carl Blackstone, logistics coordinator | Sammie Fitzgerald, manager of computer refurbishing & repairs | Jonathan Ladson, computer refurbisher | Yvette Scorse, communications manager | Iyana Turner, program associate www.byteback.org

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