FEBRUARY 2016 WEBINAR Quality Assurance Visit Information Critical Elements 1-3 Re-Accreditation Planning Danielle Morago HFO QA/TA Specialist
• 2016 Quality Assurance Visits • Self-Study Reminders • Critical Element 1 AGENDA • Critical Element 2 • Critical Element 3
Annual Training Pla lans are due by Feb 29 th March Webinar: : Family Retention Need topics for webinars in April and June for Home Visitors Long-term home vis isit itor recognition in information!
2016 HFO Quality Assurance Visit Family ily Fil ile Revi view (using HFO checklists) Ple lease in inclu lude: • A creative outreach file • A file that tracks a developmental delay • Files on level one, two, and three • A recently closed file Su Supervis isio ion Fil ile Revie view (using HFO checklists) Ple lease remember r to in inclu lude: • All supervision documentation including QA activities
2016 HFO Quality Assurance Visit Train inin ing Documentatio ion Revie view • Training documentation for staff hired in and after 2014 • Ongoing training logs for all other staff showing required training for the past 2 years Staff St f and Part rtic icip ipant In Interv rvie iews • Program manager, assistant program manager, supervisors, home visitors, screeners • 2 families participating in Healthy Families
• Agenda will be sent with directions on amount of files to be pulled. • Use Agenda to sign up staff and 2016 HFO families for interviews. Quality • Please have completed Agenda and Assurance local PPPM available for visit. Visit • Exit Meeting at the end of the day: Recognize all of your site strengths! Discuss areas that can be strengthened for re-accreditation.
RE-ACCREDITATION PLANNING Started Started Received Flash Reviewing Inserting Drive BPS Policies
• HFA now calls the Site Self Assessment (SSA) the Se Self lf-Study. • The specific policy to paste onto Self- Study is listed on the submission guideline for each area. SELF-STUDY • Please wait to paste local policies until REMINDERS you have updated your local PPPM with changes from the feedback form, if applicable.
Refle lectiv ive Consult ltatio ion Groups 2 or more hours Can count as 1 supervision a month after the staff has been employed over a year only with staff proficiency PROGRAM IMH Endorsement (Level III or Level IV) MANAGER and/or Master’s degree in counseling or related field, with two years post QUESTIONS education, specialized work experience providing culturally sensitive, relationship- focused infant mental health services with infants and toddlers and their families Or N/A
REPORTS Within a month of submitting the Critical Element that is due. PROGRAM If it asks for the last quarter, submit the last quarter that has been completed. MANAGER QUESTIONS STAFF RESUMES Resumes submitted need to be current to reflect the position that the staff is holding at the time of submission .
CONTINUOUS QUALITY IMPROVEMENT Reviewing the standards, assessing our outcomes, asking ourselves and staff questions, improves the quality of the program and the quality of services that families are receiving… It does not mean perfection!
Do you have comprehensive and up-to-date data regarding your target population? Have you clearly identified your community partners? Would you be rated a 2 or 3? CRITICAL Are you following your local screening process listed in your PPPM? ELEMENT Are at least 80% of your screens occurring either prenatally or within the first two weeks after the 1 birth of the baby? Are at least 80% of first home visits occurring prenatally or within the first three months after Initiate services the birth of the baby? prenatally or at birth.
Is the NBQ being completed uniformly at your site clearly showing eligibility for HFO? When you are at capacity, are you utilizing your CRITICAL service priorities as stated in your PPPM? ELEMENT 2 Use standardized screening to systematically identify and assess families most in need of services.
Is your site following the procedure of offering families the program on a voluntary basis? Are you following your local procedure for families involved with Child Welfare? CRITICAL Is your site utilizing a variety of positive methods to engage families in services, build trust and keep ELEMENT families involved? How would you know? Are you placing families on creative outreach any 3 time after a first home visit when disengaging from services, conducting activities during the course of creative outreach and continuing Offer services voluntarily creative outreach for at least three months? and use positive, persistent outreach efforts to build family trust.
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