Ethics and Privacy: Secure our Future and Safeguard our Brand - PowerPoint PPT Presentation

Ethics and Privacy: Secure our Future and Safeguard our Brand Eulis Rachmatiah Iskandar Head of Ethics & Privacy Celcom Axiata Berhad 21 November 2019 0

WORLD’S BIGGEST DATA BREACHES & HACKS 1 https://informationisbeautiful.net/visualizations/worlds-biggest-data-breaches-hacks/

SCHOOL FINED SEK200,000 under GDPR for Facial Recognition Attendance System 2

ALCATEL- LUCENT USD137 million fine for paying bribes including to Telekom Malaysia 3

UN Fears Myanmar Human Rights Abuses In Internet Shutdown

Digital ID Access as a Human Right Security and Trust Privacy and Individual Freedom

AI ETHICS

Ethics & Privacy Office Established in June 2017 to advance and promote a structured, consistent and integrated approach to ethics and privacy in order to GOT embed a strong ethical culture amongst Celcom employees 4 3 PHASES MAIN SCOPES ETHICS? The Blue Spirit (Code of Conduct and Business - Awareness Ethics) - Culture & Compliance Anti-Bribery and Corruption - Sustenance Data Privacy Human Rights

Scope Of Ethics & Privacy HUMAN THE BLUE RIGHTS SPIRIT  Privacy  Freedom of Expression  Employee conduct  Labour rights and diversity  Workplace Environment  Economic, social and cultural rights  Working attitude  Child rights  Use of Resources & Assets  Data integrity & data retention ANTI BRIBERY  Personal data protection  Money laundering  Conflict of interest & CORRUPTION DATA  Bribes PRIVACY  Facilitation payment  Gift  Entertainment  General Principle  Corporate Hospitality  Notice Principle  Corporate Responsibility  Disclosure Principle  Sponsorship  Security Principle  Donation  Retention Principle  Political Contribution  Data Integrity Principle  Dealing with third parties  Access Principle

Policies & Procedures Tone Investigation at the Top ETHICS Monitoring Comm & COMPLIANCE IS A Training CONTINUOUS COMPLIANCE PROCESS Due PROGRAM Diligence Research & Advisory Whistle Risk blowing Assessment Source: UK Ministry of Justice Guidance on “Adequate Procedures” Incorporates Fraud Risk Management Programme

THE BLUE SPIRIT LAUNCHED ON 11 SEPT 2017 AVAILABLE ON BLUENET 10

THE BLUE SPIRIT LAUNCHED ON 11 SEPT 2017 AVAILABLE ON BLUENET 11

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DATA PRIVACY – KEY ENABLERS PRIVACY CENTRALISED BY DESIGN & AUTOMATION SINGLE RISK AND IMPACT ASSESSMENT SOURCE OF TRUTH CONSENT ENTERPRISE MANAGEMENT CYBER DATA GOVERNANCE S E C U R I T Y

HUMAN RIGHTS IN THE TELECOMMUNICATIONS INDUSTRY Human rights are rights inherent to all human beings, whatever our nationality place of residence, sex, national or ethics origin, colour, religion, language, or any other status. Human Rights generally refers to the rights stated in the International Bill of Human Rights comprising:  Universal Declaration of Human Rights (UDHR)  International Convention on Economic, Social and Cultural Rights (ICESCR)  International Convention on Civil and Political Rights ( ICCPR)

RESPONSIBILITIES UNDER THE UNGP ON BUSINESS AND HUMAN RIGHTS : General state regulatory and • policy functions State Duty to Supporting business respect for • Protect Human Rights in conflict-affected areas UNGP on Ensuring policy coherence • Business and Human Rights Business Policy commitment • Human Rights due diligence Enterprise Duty • Remediation to Respect • Grievance Mechanism

EXAMPLES OF HUMAN RIGHTS IN THE TELECOMMUNICATIONS INDUSTRY Right to work Child rights Right to equality Labour and Working Condition Right not to be subjected to forced labour Freedom of Expression Right to privacy Diversity and Inclusion Right to access to effective remedies Economic, social and cultural Right to play

THANK YOU NO part of this presentation may be circulated, quoted, or reproduced for distribution without the prior written consent of Celcom AXIATA Berhad. The information contained in this presentation is proprietary and is for Celcom AXIATA Berhad’s Internal Use . The information is not meant to be comprehensive and any material contained in this presentation is provided "As-is" and without warranties of any kind; either expressed or implied for the fullest extent permissible pursuant to the applicable Malaysian Law(s). ZERO TOLERANCE ON BRIBERY AND CORRUPTION Celcom has adopted a policy of zero tolerance on bribery and corruption. Celcom employees shall not, directly or indirectly, offer, promise, give, solicit, accept, or agree to accept, or attempt to obtain bribes in order to achieve business or personal advantages for themselves or others, or engage in any transaction that can be construed as having contravened the anti-corruption laws of Malaysia and applicable foreign laws. 17