Earnings Presentation Quarter ended March 2019 16 May 2019 11:30 BST Pre-registration https://cossprereg.btci.com/prereg/key.process?key=PPKCLKM3P Confidential
Disclaimer This presentation has been prepared by NewDay Cards Limited on behalf of NewDay Group (Jersey) as at 31 March 2019 (or, in respect of periods ending prior to 31 March 2019, IFRS at the relevant time). Limited (the “Company”) on a confidential basis solely for information purposes. For the purposes of this However, all ratios, baskets and calculations required under the terms of the Senior Secured Debt and notice, the presentation that follows shall mean and include the slides that follow, the oral presentation of Revolving Credit Facility are based on IFRS as in force as at 25 January 2017. As a result, such ratios, the slides by the Company or any person on behalf of the Company, any question and answer sessions baskets and calculations may differ significantly from any ratios or figures which are contained in this that follows the oral presentation, printed copies of this document and any materials distributed at, or in Presentation. In particular, references to EBITDA leverage and EBITDA interest cover contained in this connection with the presentation (collectively, this “Presentation”) . By attending the meeting at which this Presentation have been calculated (subject to certain adjustments) in accordance with IFRS as in force as Presentation is made, or by reading this Presentation, you will be deemed to have (i) agreed to the at 31 March 2019 (or, in respect of periods ending prior to 31 March 2019, IFRS at the relevant time). As a following restrictions and made the following undertakings and (ii) acknowledged that you understand the result, such figures will differ significantly from the calculation of Consolidated Senior Secured Net legal and regulatory sanctions attached to the misuse, disclosure or improper circulation of this Leverage Ratio and Fixed Charge Corporate Debt Coverage Ratio (as defined under the terms of the Presentation. Senior Secured Debt and Revolving Credit Facility). All financial information contained in this Presentation relates to the audited consolidated financial This Presentation may contain forward-looking statements. All statements other than statements of results of the Company (and not, except where expressly stated to the case, NewDay BondCo plc) . historical fact included in this Presentation are forward-looking statements. Forward-looking statements express the Company’s current expectations and projections relating to their financial condition, results of Due to rounding, numbers presented throughout this Presentation may not add up precisely to the totals indicated and percentages may not precisely reflect the absolute figures for the same reason. All non- operations, plans, objectives, future performance and business. 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Such forward-looking contained in this Presentation relating to the 12 month period ended 31 December 2017 is shown on a pro forma basis reflecting the consolidated performance of NewDay Group Holdings S.à r.l. for the period from statements involve known and unknown risks, uncertainties and other important factors beyond the Company’s control that could cause the Company’s actual results, performance or achievements to be 1 January 2017 to 25 January 2017, being the date on which NewDay Group (Jersey) Limited acquired NewDay Group Holdings S.à r.l.. Certain financial data included in this presentation consists of “non -IFRS materially different from the expected results, performance or achievements expressed or implied by such financial measures” . These non-IFRS financial measures, as defined by the Company, may not be forward-looking statements. 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References to Adjusted EBITDA throughout this Presentation are references to “Consolidated EBITDA” as defined in the legal documentation relating to the £425m Senior Secured Notes issued by NewDay This Presentation is not for publication, release or distribution in any jurisdiction where to do so would BondCo plc on 25 January 2017 (the Senior Secured Debt) and the Super Senior Revolving Credit Facility constitute a violation of the relevant laws of such jurisdiction nor should it be taken or transmitted into such entered into by the Company on 25 January 2017 (the Revolving Credit Facility) based on IFRS as in force jurisdiction. 1 Confidential
Agenda 1 Business Update James Corcoran (CEO) 2 Portfolio Performance Ian Corfield (CCO) 3 Financial Results Paul Sheriff (CFO) 4 Q&A Appendix 2 Confidential
Q1 Highlights 20% £2.6 bn 275 k (Mar-18: £2.2bn) (Q118: 276k) closing Group receivables new account acquisitions during Q119 (1.2m over the last 12 months) £1.3 bn 1.6 m +67 (Q118: £1.1bn) (Mar-18: 0.8m) (Q118: +63) total spend app Net Promoter (£5.2bn over the downloads Score last 12 months) to date 44% £31 m 97 % (Q118: £21m) digital adjusted EBITDA transactions for servicing 3 Confidential
How we deliver our vision Opportunity Driving high standards for our customers, colleagues and community through our Manifesto Enablers Leveraging a leading digital platform Evolving with our customers to address changing needs The way our customers apply, Acquiring new customers and spend and pay is changing, and creating long-term relationships technology is opening up previously inaccessible Outcomes e-commerce opportunities as well as facilitating new data insights. Delivering strong controlled growth and high predictability Confidential 4
Enablers Our Manifesto offers us a framework to understand how we can improve our customers ’ journeys, and our leading digital platform allows us to execute at speed and scale Manifesto Leading digital platform New app features Loyalty rewards • Credit limit increases £6 m • Lost and stolen • Card activation Welcoming Knowing (Q118: £6m) • Additional cardholders Chatbot launch Net Easy Score +71 Investment in Intelligent Automation. Chatbots live for opus and marbles customers Understanding Rewarding (Q118: +66) Young Fashion mobile-first proposition e-servicing “As soon as I got the card, I went Targeted card proposition with 53 % mobile-based loyalty onto the app and changed the amount I was paying every month Leveraging Open Banking so that I wasn’t paying the Over half of customers are now minimum. I like the app – it’s just registered for e-servicing, Piloting current account data capture really easy.” compared to 38% at Mar-18 to enhance our credit decisions and create a more personalised credit Sarah from Warminster journey for our customers Fluid customer 5 Confidential
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