e thic s pr ofe ssionalism and confide ntiality
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E thic s, Pr ofe ssionalism and Confide ntiality Pr e se ntation to Unive r sity of We ste r n Austr alia L e gal Inte r nship Stude nts Chris Field Ombudsman Adjunct Professor, School of Law, University of Western Australia 4 August


  1. E thic s, Pr ofe ssionalism and Confide ntiality Pr e se ntation to Unive r sity of We ste r n Austr alia L e gal Inte r nship Stude nts Chris Field Ombudsman Adjunct Professor, School of Law, University of Western Australia 4 August 2017 Ombudsma n We ste rn Austra lia Se r ving Par liame nt – Se r ving We ste r n Austr alians

  2. Ove rvie w • Ethics • Professionalism • Confidentiality Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

  3. E thic s • Ethical behaviour has clear intrinsic value – it is inseparable from the idea that it is better in any walk of life, including life serving others, to act reliably and with virtue, with fidelity and honesty, responsibly and appropriately, with a clear sense of proper, legitimate purpose and unaffected by the corruptive and perverse. Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

  4. E thic s • Ethical behaviour also matters for its instrumental value – the practical consequences that can be observed from its protection and promotion in civil society. • To adapt the words of the great Austrian economist Friedrich Hayek, we must not simply take for granted even indisputable ethical presuppositions if we want to convince those who do not already share our moral suppositions. Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

  5. E thic s • In its most recent 2016 Prosperity Index, the Legatum Institute assessed 149 countries in terms of a series of measures such as “an honest and effective government”. • Australia finished sixth overall and only a marginal amount separated us from those countries above us. Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

  6. E thic s • Ethical governance and ethical behaviour by individuals underpin societies that are the most stable and successful. • They are the societies where prosperity is the greatest. • Greater prosperity gives us the capacity to provide the best societal outcomes. Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

  7. E thic s • Particular officers may have specific ethical obligations. • For example, the Ombudsman must take an oath or affirmation before the Speaker of the Legislative Assembly that they will faithfully and impartially perform the duties of their office. Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

  8. Pro fe ssio na lism • A professional must have certain levels of training, expertise and commitment to ongoing training. • But they must also have a commitment to high quality, timely and cost-efficient processes and outcomes and, importantly, to modern, inclusive, safe and supportive workspaces. • They will also have a greater sense of self and a sense of civic purpose. Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

  9. Pro fe ssio na lism • Legal professionals have particular (but similar) attributes - duties to clients, to continuous legal education, to offer services pro bono and as an officer of the court. Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

  10. Co nfide ntia lity • Confidentiality is critical to rights of privacy, the undertaking of certain investigations and reviews and encouraging certain complaints and disclosures that are otherwise in the public interest. Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

  11. Co nfide ntia lity • Of course, confidentiality cannot inappropriately become obfuscatory or to hinder appropriate scrutiny. • Striking the balance of transparency and disclosure on one hand and confidentiality and privacy on the other is one of public interest policy and a matter for our parliaments. Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

  12. Co nfide ntia lity • Particular officers may have specific confidentiality obligations. • For example, the Ombudsman must take an oath or affirmation before the Speaker of the Legislative Assembly that they will not, except in accordance with the Ombudsman’s legislation, divulge any information received by them. Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

  13. Questions Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

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