e-Cargo Track Sponsored by e-Cargo Track Opening Remarks Scott - PowerPoint PPT Presentation

e-Cargo Track Sponsored by

e-Cargo Track

Opening Remarks � Scott Sangster � Vice President - GLN, Descartes World Cargo Symposium 2015

Cargo Committee Member – Welcome Address � James Woodrow � Director Cargo, Cathay Pacific Airways World Cargo Symposium 2015

e-Cargo: The Way Forward � Guillaume Drucy � Head, Cargo e-Business Management, IATA World Cargo Symposium 2015

e-Cargo: charting the future Guillaume Drucy World Cargo Symposium 2015

Making progress towards digital World Cargo Symposium 2015 8

24.9% penetration XML Single process e-AWB multilateral agreement China

Big gains across Qatar Airways +99% Doha major hubs in 2014 Cathay Pacific Hong Kong +98.1% Singapore Airlines +92.1% Singapore

But we are still struggling SME House Master Air Manifest Flight Waybill Consignment Manifest Security SMEs not connected Declaration No ‘true’ single Many documents not processes digitized C2K adoption partial Diverse data security requirements

Gen Y lives in a world of community based data sharing with 100% data quality

The next step in the e-Cargo revolution: shared data platforms

Why a shared data model? Reduces industry cost base Solves data quality issues Improves service levels to customers

Peer-to-peer, message based data exchange represents the past… Invoice Packing List Invoice Invoice Packing List Packing Air Waybill List Shippers House Manifest House Waybill Cargo Consignees Acceptance Origin Carrier Freight Forwarders Export Goods Decl. / Air Waybill Customs Release House Manifest Export Import Cargo Decl. / Export Cargo Decl. Flight Manifest Destination Customs Release / Air Waybill Freight Import Customs Release House Manifest Export Forwarders Export Customs Export Customs Import Goods Freight Decl. / Information flow EDI Customs Release flow Import Information flow EDI or Scan Import Import Customs Customs

And…our customers expect more Air cargo processes …. Air cargo has not have not been met the modernized over the requirements of last twenty years… customers.. European Shipper Council White Paper 2014 …still waiting .. Concepts like the on… web-based ‘data pipeline’ could solutions to come contribute to fruition…

Other industries have simplified this challenge with data ‘pipelines’ Uber Post*Net data portal Banking platforms

An industry data ‘backbone’ could greatly simplify air cargo data exchange cargo Shippers Consignees Origin Destination Freight Forwarders Freight Carrier Forwarders Customs Single windows Other communities Local community platform

Cargo 2000 Cargo 2000 Quality at the heart of the supply chain World Cargo Symposium 2015

Quality Quality Through industry collaboration, Collabora Collabora C2K develops tion tion Excellenc Excellenc effective end-to- e e end processes and enhances air cargo value

Vision for digital industry Shippers Consignees Carrier Forwarder Handling Full Performance Paper-free Data monitoring availability against End-to-end benchmarks Connectivity visibility

Understanding How Digital Customers Behave � Joost van Doesburg � Air freight policy manager, European Shippers´ Council World Cargo Symposium 2015

European Shippers’ Council • 100.000 shippers • 12 national shippers’ councils • 5 European industry associations (CEFIC, AIM ETSA, CEPI, EUROFER) • Representing all modes of transport • In 2013 we celebrated our 50th anniversary • Cooperation with African and Asian shippers’ councils European Shippers’Council

E-freight “Three-Pillar” Roadmap Pillar I Shipper Origin Carrier Destination Origin Forwarder Consignee GHA GHA Destination Forwarder Pillar II Pillar III Import Export Customs/ Customs/ Regulators Regulators Pillar I – Establish Route Pillar II – Implement Paperless Pillar III – Implement Network (enabler) ‘airport-to-airport’ Paperless ‘door-to-door ‘ Engage regulators to create network Digitize core transport docs: Air Waybill, House Digitize core commercial docs where customs and regulatory Manifest, Consignment Security Dec. (CSD), Flight (invoice/Packing list/HAWB) and Special environment allows for digitization of 12 Manifest cargo docs core industry docs* Goal: Paperless acceptance and delivery of freight, Goal: Removal of document pouches, airport to airport. shipper to consignee *Customs Export and Import Goods, Cargo and Release (6 docs), Air Waybill, House Manifest, Flight Manifest, Invoice, Packing List, House Waybill

Buying a refrigerator In the past In the present • Drive to a mall, park your car and • Make some coffee, go to a website/ enter a shop virtual market place. • Ask an expert/salesman for advice • Select one, based on criteria like • Conclude that almost all the price, brand or energy use, size refrigerators look and are almost the same • Pay online • Select one on criteria like price, • Enter your address, select a time brand, energy use, size for the drop-off • Pay • Get your second coffee, and you • Make an appointment for the drop-off have bought a refrigerator • Get in your car, drive to your home and you have bought a refrigerator European Shippers’Council

Booking vs. E-booking • In the present • In the future • A phone call from a shipper to a • Shipper logs in at internet portal, freight forwarder between receives within seconds a quote forwarder and airline(s), with several options for shipping forwarder and shipper the good • Shippers send basic information • Shipper will fill out and save by email (pdf) or on paper templates in the booking portal • Forwarder verifies data and re- • Shipper are responsible for data enters the data entry and forwarder automatically re-uses the data European Shippers’Council

Goal: digitalise communication; reduce human factor • In the booking process • Reduce the number of calls and e-mails • Shipping and customs’ documents • No more printing, re-entering of information, pdf-docs • A helpdesk should be available in case of problems, mistakes European Shippers’Council

Why do we need e-Cargo? • Removing barriers to trade helps grow global trade and foster economic growth • Paperless procedures save money for all actors in the supply chain – Reduction in data entry – Reduction in physical printing and handling of documents • Digital data speed up transit times, improve reliability and visibility, and reduce environment footprint • Paperless freight supports advanced cargo security requirements and other governmental data assessments

What’s in it for the shipper? • Their supply chain becomes: – More reliable – More predictable – More affordable • Is it enough? The benefits are not so clear as they are for forwarders – Less resources – Increased productivity • Many shippers hesitate to join such projects: “investments are too high in comparison to the benefits”

It’s time for action! In cooperation with the European Union FP7: CORE research project European Shippers’Council

CORE project • Main objectives CORE: improve supply chain security, visibility and resilience • WP 12.2 Schiphol demonstrator partners: a freight forwarder, Cargonaut and the Dutch customs • Goal: set up the first real paperless trade lane (between Amsterdam and ………….) European Shippers’Council

CORE project • Commercial documents will be digitalized (XML) • Governmental agencies (customs, fytosanitair anti- terrorism) on import and export side will have much faster and more efficient access to the advance cargo information • Paperless exchange of commercial information between shippers, forwarders, governments; all of this on export and the import side • Must result in faster, more reliable and safer supply chain, without paper documents European Shippers’Council

Airfreight 2020 and Beyond A shippers’ whitepaper on airfreight European Shippers’Council

Thank You • Joost J. van Doesburg • Mail: j.v.doesburg@evo.nl • Phone: +31 6 2501 0898 • Web: www.europeanshippers.eu • LinkedIn: nl.linkedin.com/in/joostvandoesburg/ European Shippers’Council

eLink: Delivering Great Customer Experience � Ben Radstaak � Managing Director, Air Cargo Netherlands World Cargo Symposium 2015

eLink: Delivering Great Customer Experience Ben Radstaak, Managing Director Air Cargo Netherlands “The voice of the Dutch Air Cargo Industry” IATA World Cargo Symposium, eCargo Track Shanghai, March 12, 2015

The Role of ACN as Air Cargo Industry Association 1. Special Interest Group ACN Board and Organization

ACN Unites All Air Cargo Parties: “We Go For Chain Integration … Ground Forwarders Truckers Handlers Airlines Airports

… and Optimal Implementation of Rules & Regulations & Inspections” Customs DG ICS AEO ACE ECS ACAS SPX/SCO Ground TAPA Forwarders Truckers PRECISE Handlers Airlines Airports C-TPAT ISO 28000

Hence, ACN and Dutch Government strive for ‘Smarter Customs & Security’