Determinants of Effective Kaizen Implementation The Case of Kadisco - PDF document

Determinants of Effective Kaizen Implementation The Case of Kadisco Paints and Adhesive Share Company By Esubalew Kelkay Assaye Advisor: Solomon Markos (PhD ) December, 2016 Addis Ababa, Ethiopia

ST. MARY'S UNIVERSITY SCHOOL OF GRADUATE STUDIES Determinants of Effective Kaizen Implementation The Case of Kadisco Paints and Adhesive Share Company A THESIS SUBMMITTED TO ST. MARY'S UNIVERSITY, SCHOOL OF GRADUATE STUDIES IN PARTIAL FULLFILMENT OF THE REQUIREMENTS FOR THE AWARD OF THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION December, 2016 Addis Ababa, Ethiopia Determinants of Effective kaizen Implementation Esubalew K. ii

ST. MARY'S UNIVERSITY SCHOOL OF GRADUATE STUDIES Determinants of Effective Kaizen Implementation The Case of Kadisco Paints and Adhesive Share Company By Esubalew Kelkay Assaye APPROVED BY BOARD OF EXAMINERS Dean, School of Business Temesgen Belayneh (PhD)Signature -------------------------- Advisor Solomon Markos (PhD) Signature---------------------------- External Examiner Mesfin Workneh (PhD) Signature--------------------------- Internal Examiner Temesgen Belayneh (PhD) Signature---------------------------- Determinants of Effective kaizen Implementation Esubalew K. iii

DECLARATION I hereby declare that the work which is being presented in this thesis entitled, “ Determinants of Effective Kaizen Implementation the Case of Kadisco Paints and Adhesive Share Company ” is original work of my own, has not been presented for a degree of any other university and all the resource of materials used for this thesis have been duly acknowledged. Esubalew Kelkay Assaye Date This is to certify that the above declaration made by the candidate is correct to the best of my knowledge. Solomon Markos ( PhD) Date (Advisor) Determinants of Effective kaizen Implementation Esubalew K. iv

DEDICATION This research paper is dedicated to my mother late Mum Zewditu Assaye for her being the reason of my coming to this world and getting this level, Mum you are the rock of my life and hero. Mum I will never put out of my mind. Good is never good enough, kaizen is a never ending Journey to excellence. “ どうもありがとう ” DOMO ARIGATO!!!! Thanks a lot Determinants of Effective kaizen Implementation Esubalew K. v

ACKNOWLEDGEMENT In the beginning I am forever indebted to the Almighty God and His mother for granting me the ability to successfully complete this study and throughout my life. I would like to begin my acknowledgements by thanking my advisors, Solomon Markos (PhD) Your expertise and constructive critiques & challenged me to think deeply and to develop invaluable research skills. I would like to express my sincere and heartfelt gratitude to my special right arm Awoke Abebaw without whose pertinent support of moral and fruit full idea the research would not succeed. I also extend my sincere and thanks to my deepest love and appreciation to my beloved family my wife W/ro. Yezbalem fanta and my children Amanuel Esubalew and Mariamawit Esubalew for their supports and encouragement throughout my study directly or in directly. I also thank individuals who have contributions on my study. Particularly, Ato Zelalem Amare thank you for your assistance and providing transport facility, I thank you both At o Alemu Gelta and Ato Daniel Shgutie from kadisco paint and adhesive share company Management members for your assistance and providing of your company over all appropriateness for kaizen implementation information. I would like to express my gratitude to all of you. And my colleague Bisrat Mengash and Aregahagn sisay yours assisted never ever forgotten. Finally my thank you goes to those who supported me in many ways for the success of this study but your name is not mentioned here, all of will remain in my heart always. Thank you very much. . Determinants of Effective kaizen Implementation Esubalew K. vi

Table Contents ACKNOWLEDGEMENT ............................................................................................................................................... vi List of Tables .............................................................................................................................................................. ix List of Figures: ............................................................................................................................................................. x Acronyms ................................................................................................................................................................... xi Abstract .................................................................................................................................................................... xii CHAPTER ONE .............................................................................................................................................................1 1. INTRODUCTION .............................................................................................................................................1 1.1. Background of the Study ...............................................................................................................................1 1.2. Statement of the Problem .............................................................................................................................3 1.3. Basic Research questions ..............................................................................................................................5 1.4. Objectives of the Study .................................................................................................................................6 1.4.1. General Objective .............................................................................................................................................6 1.4.2. Specific Objectives ............................................................................................................................................6 1.5. Significance of the Study ...................................................................................................................................6 1.6. Scope of the Study ...............................................................................................................................................7 1.7. Limitation of the Study ........................................................................................................................................7 CHAPTER TWO ............................................................................................................................................................8 2. REVIEW OF RELATED LITERATURE .................................................................................................................8 2.1 Definition of Kaizen and major concepts ......................................................................................................8 2.2. Kaizen Principles ............................................................................................................................................... 10 2.3. Kaizen and Management .................................................................................................................................. 11 2.4 The System, Technique and Implementation of Kaizen Family ........................................................................ 12 2.4.1 Total Quality Management (TQM) ................................................................................................................. 13 2.4.2 Implementation of TQM and Kaizen .............................................................................................................. 14 2.4.3 The Just- In-Time Production System ............................................................................................................. 14 2.4.4 ORGANISATION DEVELOPMENT ..................................................................................................................... 15 2.4.5 Kaizen Method................................................................................................................................................ 15 2.4.6 Kaizen/TQM Vs BPR ........................................................................................................................................ 16 2.4.7 BUSINESS PROCESS RE-NGINEERING .............................................................................................................. 18 Determinants of Effective kaizen Implementation Esubalew K. vii