Delight your Patients & Differentiate your Practice: Instant - PDF document

9/11/18 Delight your Patients & Differentiate your Practice: Instant Custom Molds Hands-on Workshop Bill Diles, M.A., Audiologist Thank you to our sponsors 1

9/11/18 1934 2

9/11/18 Miniaturization 1934 1946 1960 1981 1974 2011-2013 3

9/11/18 Longest family history in the business? 4

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9/11/18 Ohio University 6

9/11/18 BFA New patient with a 50dB hearing loss 7

9/11/18 Poorly fitting molds Unexplained feedback with domes 8

9/11/18 Limited dexterity Integrated power mold 9

9/11/18 Corner audiogram Power aid having feedback with molds 10

9/11/18 California Song Beverly Act Broken c shell with 70 db hearing loss 11

9/11/18 Earplugs – motorcycle riders Do well by doing good 12

9/11/18 Create awareness at local medical facilities Contact your local Hospice organization 13

9/11/18 Waiting 2 weeks for molds Why is this important? 14

9/11/18 The silver bullet to success in private practice? Our Yelp reviews say it all It has been a wonderful Bill allows me to "test" different With much patience and experience because Bill has models of hearing aids before guidance and support I patiently worked with me to making financial commitments. learned quite a bit, as find the best solution that I This is HUGE, and one of the main well as freely having could afford, and he came up reasons I HIGHLY recommend him months of testing with pair that are not only a Unlike Kaiser, they have allowed me to everyone I meet who asks me various brands of dramatic improvement over the to try out several state of the art aids, about my hearing aids. hearing aids and old ones in both comfort and blue tooth and all, and I'm very I was allowed to "test drive" devices. performance, but also they can impressed. not one, but two different be upgraded later. manufactures' devices over a Adam at Kenwood hearing was Adam is a patient and highly skilled month's time with no deposit or infinitely patient with me and allowed technician in this field and with their paperwork at all. Never was me to take them home and wear them demo policy I was able to try several Dr. Chalon loaned her a few there any pressure on me to in IN REAL LIFE - to see what I liked. different brands for an extended hearing aids to try for the purchase, only to be satisfied. He let me test many varieties until I period of time to determine the right week. My mother-in-law found one I liked. I loved that I could take trial one for my needs. They even allowed found a hearing aid during hearing aids home and really me to demo two pairs at once so I He has a variety of manufacturers' this process and has been see if they would make a could do side by side testing. products and he was generous with able to hear much better. It is difference in my life. I took the number I could try and the length rare that an audiology office three different pairs home, a of time I was given to try them; and will actually "loan" out week at a time, and settled on Adam was very flexible with how I hearing aids to test run. a pair that were visually could try the various hearing aids he discrete and are really helping had available. me to hear better. 15

9/11/18 Tutorial P-Mold Mix 16

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9/11/18 Custom Molds in <5 min 21

9/11/18 Grinder Did you know your skin was actually purple? J 22

9/11/18 “P-Molds” – can you come up with a better name? Finished P-Mold 23

9/11/18 Thank You 24