7/16/2020 Coronavirus Town Hall Webinar What Are You Doing When an Employee Tests Positive with COVID-19? Welcome! Today’s webinar will be starting shortly 1 Special Guest Jim Laube Joe Erickson Barry Shuster Roslyn Stone RestaurantOwner.com RestaurantOwner.com RS&G Magazine Zero Hour Health 2 1
7/16/2020 SURVEY: Response to Staff Testing Positive 1. Has anyone on your staff tested positive? 2. Did you/how did you notify rest of staff? 3. Did you actively encourage other staff to get tested? 4. Did you notify customers? 5. Did you temporarily close? How long? 3 4 2
7/14/2020 CORONAVIRUS UPDATE: When an Employee Tests Positive ROSLYN STONE Public Health and Risk Management Thought Leader Chief Operating Officer, Zedic & Zero Hour Health CORONAVIRUS BRIEFING – July 2020 1 30 YEARS OF EXPERIENCE Zero Hour Health Is An Industry Leader In The Foodservice And Hospitality Health Industry. W ith 30 years experience, Zero Hour Health is trusted by some of the biggest names in the businesses. From large scale venue catering, to nationwide quick serv, we've handled every issue you could imagine, and we'll help navigate them. Here are just a few of the business that trust ZHH with their employee health. CORONAVIRUS BRIEFING – July 2020 2 2 1
7/14/2020 What does the COVID-19 situation look like today? CORONAVIRUS BRIEFING – July 2020 3 3 What Does The Covid-19 Situation Look Like Today? ● Case counts rising in most of the country ● Re-opening paused in many states (or rolled back) ● Daily Wellness Checks required or recommended nearly everywhere ● Temp checks in some places- variable temp cut off ● Contact Tracing procedures varying by jurisdiction and not going well ● Everyone struggling with employee exclusion issues ● Working masked is challenging ● Health departments taking differing views on close contact CORONAVIRUS BRIEFING – July 2020 4 4 2
7/14/2020 What should I do if an employee tests positive for COVID-19? CORONAVIRUS BRIEFING – July 2020 5 5 What should I do if an employee tests positive? for COVID-19? ● Exclude anyone who worked within six feet for 15 consecutive minutes or more and family members, roommates, romantic partners or anyone who socialized outside of work for 14 days ● Tell your staff, without identifying the individual (Talking points) ● Ask employees to monitor themselves for symptoms, and not to work sick ● Full cleaning and sanitizing of the whole restaurant or facility ● Even greater focus on handwashing, mask and glove use, and food safety practices CORONAVIRUS BRIEFING – July 2020 6 6 3
7/14/2020 How long should I keep a sick or exposed employee out? CORONAVIRUS BRIEFING – July 2020 7 7 How long should I keep a sick or exposed employee out? employee out? COVID-19? ● Following current guidance - keep sick employees out for at least 10 days , including 3 days fever-free without fever-reducing medicine like Tylenol, and with respiratory symptoms resolved. Check CDC website for updates. ● Keep exposed employees out for 14 days from most recent exposure (who worked within 6 feet for 15+ consecutive minutes, live with, care for, or had “close contact” with a confirmed or presumed positive). ● These guidelines come from the CDC, but you should work with your local health department , and when in doubt, be conservative with keeping employees out. CORONAVIRUS BRIEFING – July 2020 8 8 4
7/14/2020 So what should we be doing? CORONAVIRUS BRIEFING – July 2020 9 9 SO WHAT SHOULD WE BE DOING? Handwashing Don’t work sick; Keep sick Bathroom Handwashing, prevents Colds, don’t let anyone employees out cleanliness is Flu, Hep A , work sick. for at least 10 more important Handwashing, Norovirus and days, including 3 than ever. COVID-19. Wellness Checks fever-free. Handwashing! (and Temp Focus on And… cough into checks where Keep exposed touchpoints – an elbow. required) need to employees out toilet, stall, sink be part of daily for 14 days. and bathroom routine. door handles and also sinks - at work and at home! CORONAVIRUS BRIEFING – July 2020 10 10 5
7/14/2020 What other questions are we hearing? CORONAVIRUS BRIEFING – July 2020 11 11 for Just? Just ● Do we need two negatives to return an employee to work? ● Do we need to notify guests about a positive? ● Should we be closing ? ● Why are employees with COVID coming back to work sooner than employees who were exposed? ● Should we be testing everyone, anyone? COVID-19 testing or antibody testing? ● Social distancing for guests has been pretty straightforward, but how about staff? ● How do we manage staff fear and anxiety? CORONAVIRUS BRIEFING – July 2020 12 12 6
7/14/2020 THE CASE FOR ZEDIC That’s Why We Created Zedic Restaurateurs, hoteliers and facilities managers told us that concern about health issues keeps them up at night Zedic provides access to a team of public health, food safety, and medical professionals 24/7. We help determine if an ill employee or patron poses a health risk, if the facility can safely operate, and if the health department should be contacted. Until now, this level of personalized service offered through Zedic was only available to large, national chains and corporations. CORONAVIRUS BRIEFING – July 2020 13 13 CORONAVIRUS BRIEFING – July 2020 14 14 7
7/14/2020 Introducing Automated Wellness Checks Daily employee wellness checks are here to stay. So how do we do them well? They need to be fast and easy, run automatically, and happen before employees show up for work. Our clinical team will chat with employees directly so your managers don’t have to be the ones making clinical judgement calls. STEP 1: Employees fill out easy web survey, works on any computer or phone, iPhone or Android. STEP 2: Employee receives a CLEARED or NOT CLEARED message immediately on the page and by email (and we alert their manager when they’re not cleared!) STEP 3: The Zedic Clinical Team texts or emails with NO CLEARED employees to get more info and determine when they can return to work (~50% of the time we can return them to work without missing a shift!) CORONAVIRUS BRIEFING – July 2020 15 15 Thank you for your time! Learn more and signup at GetZedic.com. Email us for more info at juliannef@getzedic.com Call us to discuss your situation at 866-252-0393 16 16 8
7/16/2020 Protecting Your Business - Legal / Liability 1. Follow state health / CDC guidelines 2. Keep good records 3. Stay informed - State Restaurant Association 5 Policy Checklist Template 6 3
7/16/2020 Please Give Us Your Feedback Please Give Us Your Feedback Just 4 very short questions! Tell us how we can support you and your team! 7 Coronavirus Town Hall Webinar Q&A Please submit your questions 8 4
7/16/2020 Coronavirus Town Hall Webinar What Are You Doing When an Employee Tests Positive with COVID-19? Thank you for attending! 9 5
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