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Continuing with eTutoring- We're Still Here! Noreen McGinness - PowerPoint PPT Presentation

Continuing with eTutoring- We're Still Here! Noreen McGinness Olson, Director of Academic Centers for Enrichment (ACE) Matthew Olson, Dean of Social Sciences and Online Learning Current Members Assumption College Central CT State University


  1. Continuing with eTutoring- We're Still Here! Noreen McGinness Olson, Director of Academic Centers for Enrichment (ACE) Matthew Olson, Dean of Social Sciences and Online Learning

  2. Current Members Assumption College Central CT State University • • Asnuntuck Community College Brookdale Community College • • (NJ) Capital Community College • Manchester Community • Gateway Community College • College Shawnee Community College • Housatonic Community • Rowan College at Gloucester • College Cty College of New Jersey • Baltimore City Community • University of Bridgeport • College Middlesex Community College • Massasoit Community College • Norwalk Community College •

  3. How eTutoring Can Benefit Your Institution

  4. Customization • Any school can have tutoring in all subjects available: – math, science, accounting, statistics, calculus, biology, research methods, information literacy, chemistry, anatomy and physiology, and more in addition to the flagship writing tutoring. • All schools have access to synchronous and asynchronous tutoring sessions

  5. Collaboration • eTutoring does not dictate to member schools. • Schools collaborate to decide what services and processes are most beneficial • Schools offer comments and suggestions to improve services and the platform Image URL https://sdwild.files.wordpress.com/2013/11/harvard_collaboration.jpg

  6. Our Tutors (Your Tutors) • eTutoring uses trained, experienced, and evaluated writing tutors • A strength of eTutoring has always been institutions contributing the work of tutors they know and trust

  7. Quality Control • eTutoring provides technical support through the Western Consortium • An annual review of writing tutors including self-review/reflection • Results shared with each institutions’ coordinator and with the tutor

  8. Great Value • In AY 2018-19: – 1583 students used writing tutoring 2-3 times. – Over 500 used writing tutoring 5-6 times. – Over 100 used writing tutoring 10 times or more. • A student can use the eTutoring writing lab up to three times for each writing assignment

  9. High Student Satisfaction • In AY 2018-19 academic year, students reported an overall satisfaction rate of 3.59 out of 4 for the tutoring received

  10. Building Student Confidence • eTutoring tracks student confidence levels with the goal of increasing confidence through support • In AY 2018-19, fewer than half of students self-identified as confident or very confident (and fewer than 1/3 of ESL students) • Less confident students tend to use the service more frequently!

  11. Archiving and Reporting • Records and archives are kept for all synchronous and asynchronous sessions • Coordinators have access to archives and records to address questions and issues as they arise • Each institution has access to its own stats, including tutor activity, synchronous and asynchronous sessions, student use, satisfaction, etc.

  12. Flexibility • Your school’s eTutoring term is the date range that you provide • Opt in or out of summer (annual contracts include summer… cost is based on total annual sessions) • Tutors schedules are created by eTutoring coordinator, but you tell us when to schedule your tutors

  13. Training • eTutoring trains your tutors in eTutoring protocols • Self-paced, interactive training modules • Master tutor – reviews new tutor submissions – helps determine when tutors are ready – communicates with campus coordinators – supports new tutors as they begin, offering suggestions through the first three months of tutoring

  14. How it works

  15. Annual Annual Hours Per Week, Sessions Cost Per Term <200 $2,500 5 200 - 400 $3,500 5 401 - 700 $4,000 10 701 - 900 $4,500 15 901 - 1200 $5,000 20 1201 - 1500 $5,600 25 1501 - 1800 $6,200 30 1801 - 2100 $6,800 35 2101 - 2400 $7,400 40 2401 - 2700 $8,000 45 2701 - 3000 $8,800 50 3001 - 3300 $9,400 55 3301 - 3600 $10,000 60

  16. THANK YOU!

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