COMPANY PROFILE INNOVATIVE PAYMENTS DELIVERED GLOBALLY February, 2019
Mercury Processing Services International is a provider of payment solutions, dedicated to developing and managing its payment business on an international level. Company was established in 2009. Located in Croatia and Slovenia, we serve clients from the financial and banking sectors across Central and Eastern Europe, Middle East and North Africa. Our portfolio is tailored to meet regional, local market or individual client requirements and business strategy. Technological expertise is the main driver of enhancing and enriching our existing business relations, as well as the main source for innovations we provide in the payment industry.
ABOUT US We are committed to our clients And take great pride in the quality Together with the people who and their customers of our work make it happen Because our business depends on In today’s world, everything has to be A vital part of our every success is our the accuracy and security with which quick and easy to use, and it’s the team and their expertize, so it’s we perform our operations, we aim for same with payments. As all else in imperative we keep an open excellence in everything we the life of consumers, paying for environment where all of us can undertake. goods or a service needs to be a exchange ideas and knowledge. simple, quick and secure experience. But our job is more than just running Equally important, where our payments, but being adaptable and That's why our aim is to ensure that employees have the freedom and anticipating the needs of our clients, payment process adapts seamlessly support to grow as individuals, team and developing new services to meet to the lives of the customers, and not members and team leaders. those needs and our clients' specific the other way around. institutional context.
MANAGEMENT Kre š imir Blauhorn , Zdenek Houser , Irina Bru č i ć , Giovanni Cetrangolo , Head of Customer Chief Executive Officer Chief Financial Officer Head of Strategic Operations projects and innovation Jasna Fumagalli , Ivana Dev č i ć Lamza, David Llewelyn , Head of Compliance, Head of Internal Audit Head of IT Operations Risk and Security
OUR KEY PILLARS SECURITY AND COMPLIANCE INNOVATION WE FOCUS ON TRUST AND COMPLIANCE WE STAY AHEAD OF TRENDS AND PROVIDE INNOVATIVE SOLUTIONS • In-house development of Fraud Management solution for detecting payment card fraud • Development of proximity payment solutions • Acting as compliant guardian for banks • Implementation of new technologies and introduction of modern services and functionalities • Creating the most innovative and modern disaster recovery solution • Providing multi-payment schemes OPERATIONAL EXCELLENCE INTERNATIONAL SPIRIT WE BRING EFFICIENCY AND PRODUCTIVITY WE ADAPT ACCORDING TO DIFFERENT MARKETS • Assuring high availability of service and operational performance • Meeting regional, local market or individual client requirements and business strategy • Implementations of improvement methodologies to advance our products and services • All employees are fluent in English • The company is located in Croatia and Slovenia
FACTS IN FIGURES Operating in 11 different markets IN EUROPE, MIDDLE EAST AND AFRICA Managing cardholder data for 5,6 million accounts WORLDWIDE Processing 87 transactions PER SECOND IN PEAK TIMES Average processing 1,5 million transactions A DAY With more than 300 employees IN OUR EVER GROWING TEAM
OUR SERVICES ISSUING ACQUIRING VALUE ADDED SOLUTIONS SOLUTIONS SERVICES • Cardholder and Card • POS Solutions • Reporting Management • ATM Solutions • Call Center • Issuer Authorization • E-Commerce • Dispute and Chargeback Service Management • Transaction Processing • Strong Authentication • Proximity Payments • Fraud Detection • Advanced Risk Modelling • Loyalty Programs
OUR CLIENTS SISTEM ACTIVA INTESA SANPAOLO GROUP • Intesa Sanpaolo Bank Albania • Intesa Sanpaolo Bank • Intesa Sanpaolo Banka, Bosnia and Herzegovina • BKS Bank AG, Ban č na podru ž nica • Privredna banka Zagreb, Croatia • De ž elna banka Slovenije • PBZ Card, Croatia • Gorenjska banka • VÚB Banka, Slovakia and Czech Republic • Primorska hranilnica Vipava • AlexBank, Egypt • Sberbank banka • CIB Bank, Hungary • LON • Intesa Sanpaolo Bank, Romania • Banca Intesa, Russia • Banca Intesa Beograd, Serbia • Intesa Sanpaolo Bank, Slovenia
CONTACT US +385 1 645 60 41 www.mercury-processing.com Radni č ka cesta 50, 10000 Zagreb
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