Common referral protocol Parkdale Interagency Referral Network (PIRN)
Parkdale Interagency Referral Network • Aims to improve efficiency, avoid duplication, and ensure coordination of support for community • Common referral/needs assessment form: Analysis of types of needs done by PIRN, with feedback from other partners in the West Toronto LIP
Common referral protocol
Legal clinic technology • Parkdale part of technology partnership of 14 community legal clinics • Goal: Leverage community assets to expand live service • Created: Online tool for North Simcoe Alliance to End Homelessness to refer clients within network
Common Referral Protocol Online referrals
Interagency referral interview 3. Online referral and referral 1. Collaboration agreement follow up interviews and consent policy (customizable to needs of each agency) DRAFT -Memorandum of Understanding 2. Consent form
Agency #5 Agency #7 Agency #6
Agency #5 Agency #7 Agency #6
Agency #5 Agency #7 Agency #6
Agency #5 Agency #7 Agency #6
Agency #5 Agency #7 Agency #6
Agency #5 Agency #7 Agency #6
Agency #5 Agency #7 Agency #6
Agency #5 Agency #7 Agency #6
Agency #5 Agency #7 Agency #6
Agency #5 Agency #7 Agency #6
Agency #5 Agency #7 Agency #6
Making a referral within the Parkdale Interagency Referral Network
Outputs
Next Steps 1. Integrate frontline staff into the development process to ensure that the protocol is as user- friendly as possible 2. Evaluation and feedback from pilot 3. Expand network
Questions > Parkdale Interagency Referral Network Cassandra Wong Parkdale Community Information cassandra@pcic.ca > Using A2J Author technology Rob Routh Clinic IP ( Parkdale Community Legal Services ) routhr@lao.on.ca
Recommend
More recommend