Come, Come Whoever You Are Come, Come, Whoever You Are Though you’ve broken your vows a thousand times Wanderer, worshipper, lover of leaving Ours is no caravan of despair Come, yet again, come
Come, Come ~ adapted from Rumi by Leslie Takahashi Come, come, whoever you are Come with your hurts, your imperfections, Your places that feel raw and exposed. Come, come, whoever you are Come with your strengths that the world shudders to hold Come with your wild imaginings of a better world, Come with your hopes that it seems no one wants to hear. Wanderer, worshipper, lover of leaving We will make a place for you, We will build a hope together. Ours is no caravan of despair. We walk together; Come, yet again come.
Who went to the beach?
Stop Recruiting, Start Retaining
Strategy 2: Provide First-Class Support ● Train for Success ● Communicate Early and Often ● Weekly Huddles ● Make It Safe ● Organizing Volunteer Teams
Train for Success People over Programs: Plan ahead and communicate early and often Training Above and Beyond: Offer additional opportunities for volunteers to gain further knowledge and skills A New Volunteer Process begins with exploring their interests and includes clear direction and mentoring
Communicate Early and Often Early, helpful communication sets volunteers up for success The Mike Filter Establish a communication plan If your communication is not seen or heard, it is not actually communication.
Weekly Huddles ● Head (What do you want them to know?) ● Heart (How do you want them to feel?) ● Hands (What do you want them to do?) Tips: Friendly welcome, full presence, start on time, keep it short
Who has a consistent system for volunteer feedback?
Make It Safe Paying attention to safety and following best practices frees volunteers from distraction and ensures that they can stay focused on the mission.
Who has updated their safe congregation policy in the last 3 years?
Organizing Volunteer Teams Structure your volunteer teams in a manner that leverages personal relationships Coaches: a second tier of leadership of high capacity volunteers
Who has volunteer coaches who lead volunteers?
Strategy 3: Fuel Meaningful Connections ● Friendship-Friendly Programming ● Make It Fun! ● Planning Connections ● Get It On the Calendar ● Community Can Be Messy
Friendship-Friendly Programming Relationships and Responsibility: two things that engender connection to congregation *Are your volunteers finding connection with others? Adaptive Shift: sense of meaningful purpose over duty *Are your volunteers motivated by obligation or satisfaction?
Make It Fun! Volunteers who are having fun and building strong relationships are the ones who will stick! What are you doing to ensure your volunteers laugh each week?
Planning Connections Volunteers should be connected to staff, mentors, and peer group Ways staff can connect to volunteers: ● Provide encouragement ● Schedule coffee meetings ● Pop into programming ● Remember details of family
Get It On the Calendar Set aside regular times for volunteer training, team building, and appreciation. “A goal without a timeline is just a dream.”
Community Can Be Messy Embrace Conflict Tension must be managed: Commit to observing and listening to the volunteers you serve alongside Is there a tough situation you have been avoiding?
Who has had to fire a volunteer?
Creating a WE Culture: 5-10 people at a time CULTURE = beliefs & behaviors that define a social group. 3 Adaptive Steps to Culture Shifts 1. Improve the Structure 2. Empower the Leader 3. Create the Experience
Step 1: Improve Your Structure 1. Organize to be Organic 2. Think Steps, Not Programs 3. Move to the Rhythm
Potential Action Steps Gauge Your Progress: On a scale of 1-10 (1=not happening; 10=really working) 1. A designated leader and team meet regularly to coordinate the strategy. 2. You evaluate and tweak your programs so they are steps to getting people into groups. 3. Your seasonal and weekly calendar compliments what happens in the culture & home.
Step 2: Empower your LEADER(S) 1. Expect More, Not Less 2. Play Favorites 3. Win Before You Begin
Potential Action Steps Gauge Your Progress: On a scale of 1-10 (1=not happening; 10=really working) 1. The majority of your leaders have shifted to weekly responsibility. 2. You do something every week to thank, encourage and equip your leaders 3. There is a clear, ongoing strategy for how you recruit and apprentice small group leaders.
Step 3: Create the Experience 1. Have Imaginary Conversations 2. Control the Climate 3. Measure what seems Unmeasurable
Potential Action Steps Gauge Your Progress: On a scale of 1-10 (1=not happening; 10=really working) 1. Our resources and curriculum support our leaders with what they need this week. 2. Physical space is designed and managed to help the small group win. 3. Everyone understands how to evaluate small group relationships and the small group experience.
Exercise: Take Your Group through the Steps Step 3: Create the Experience Step 1: Improve your structure 1. Have Imaginary Conversations 1. Organize to be Organic 2. Control the Climate 2. Think Steps, Not Programs 3. Measure the Unmeasurable 3. Move to the Rhythm Step 2: Empower the Leader 1. Expect More 2. Play Favorites 3. Win Before You Begin
“Culture eats strategy for lunch.” ~ Peter Drucker It takes time. You must have: UNRELENTING FOCUS & TENACITY Accountability 6 months = first glimmers 1 year = making change
A few more Drucker quotes: The best way to predict the future is to create it. Management is doing things right; leadership is doing the right things. The most important thing in communication is to hear what isn't being said.
What are the adaptive changes in leadership? Carey Nieuwhof ~ High Impact Leader Frank Beiler ~ The Myth of Balance
Is your leadership limiting your organization? Effective Leaders raise the lid of their organization by casting a vision and empowering teams to implement the vision.
Don’t run everything. Do you trust others? Are you casting the vision? Are you empowering them to cast the vision?
Replace Yourself Don’t lead everything. Who are you empowering?
Don’t control everything. It will never grow beyond you. Think like a parent. (Or maybe don’t.) Volunteering leads to Coaching leads to Leadership.
Don’t attend everything. Be an arrogant jerk. Develop a fixed calendar based on your passions/goals (High Impact Leader). Set your priorities and stick to them. Learn how to say no.
Don’t know everything. You don’t have to be the expert. There are a lot of smart people out there. Call a Zip Lunch: Ask a question and zip it (or ask more questions). Here’s my problem. Teach me. Allow others to offer you their wisdom.
Three Levels of Effective Leadership Level One: Nothing happens without you. Level Two: Things RUN without you. Level Three: Things GROW without you.
How are you feeling? Who does this well? What are your tools? Who needs help? What stops you?
Who is YOUR Circle of Five? ● Who are the "roots" of your life? ● Who is at the center of your being? Who knows you over time and remind you of who you are? ● Who is helping you "branch out” right now?
Collaborative Model Leadership Team Lifespan Staff Team Minister of Congregational Life ● Minister of Congregational Life ● ● Director of Family Ministry ● Minister of Worship & (0-5th) Outreach Youth Director ● Executive Director ● Administrator ●
Strategy for Leaders of Family Ministry 1. Know your history. 2. Know your culture (beliefs and behaviors) and context (stats). 3. Know your people. Both inside and outside the congregation. 4. Discover strategies for moving into building relationship and a We Culture. 5. Be relentless. 6. Develop a Circle of Five who will hold one another accountable.
Strategy for Family Ministry in your Context 1. Cast Your “We Culture” Vision; Act as if You Believe in It. 2. Follow the Energy; Not the Despair 3. Celebrate EVERY SMALL SUCCESS. a. Tell the story. Keep telling the stories. 4. Think outside the frying pan. Burn the Stock Photos. 5. Don’t go it alone. 6. Evaluate: Are we about Covenants (people) or Garage Sales (programs)?
Zip It
Michael Leuchtenberger & Lyn Marshall! You’ve won TWO tickets to Orange18! ONE Voice: We Can Do More Together
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