Change what does that mean Modelling change Continual improvement - PowerPoint PPT Presentation

Jul 26, 2023 •305 likes •431 views

Presentation on SMEs and change.. SMEs - some recent facts Change what does that mean Modelling change Continual improvement Collaboration Recent research on SEQ SMEs Why be passionate about SMEs?

Presentation on SMEs and change.. • SMEs - some recent facts • Change – what does that mean • Modelling change • Continual improvement • Collaboration • Recent research on SEQ SMEs
Why be passionate about SMEs? • • – – – –
Who are SMEs? Industry Percentage Where are you? Construction 16.6% Professional, Scientific and Technical 12.1% Rental, Hiring and Real Estate 11.0% Financial and Insurance Services 9% Australian Bureau of Statistics, 2017
Change - what does that mean? Organisation Development: Is the process of leading organisational change (Anderson, 2017)  Fundamental to organisation development  Continual improvement • Ongoing and iterative • Cyclical • Journey not a destination  Collaboration • We all need help – SMEs • The sum of us – is greater than all the parts
Modelling organisational development Deming, 1994
Modelling organisational development Gapp & Fisher, 2008
Key findings from:  23 participants from 11 SEQ SMEs  2 year timeframe  Interviews with manager and employees  Observations of operations and interactions  Focus was on seeking ways to improve through sustainability • Particularly waste  Challenges from all directions e.g. government, customers, suppliers, employees, time, band width  PDSA links
Key findings… Collaborative eco system – Stewart & Gapp, 2017
Modelling organisational development Leaders, Leaners, Laggards Leaders Change and improvement (Doers) Leaners Laggards Deming, 1994
Thank-you Dr Heather Stewart h.stewart@griffith.edu.au

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