Center For Information Technology Services (CITS) Plans, Projects, - PowerPoint PPT Presentation

~ ~ .............: Ill UNIVERSITYaf MARYLAND Center For Information Technology Services (CITS) Plans, Projects, & Roadmaps for FY2017 & Beyond

~ ~ .............: Ill UNIVERSITYaf MARYLAND Themes of New Strategic Plan Theme 1 - Health, Justice, and Social Impact Objective: Deepen local engagement and expand global impact by providing health, legal, and social work services and programs that promote social justice and reduce health disparities. Theme 2 - Scholarship and Discovery Objective: Harness the power of scholarship for discovery and innovation in the search for solutions to complex problems impacting the human condition. Theme 3 - Innovative Teaching and Learning Objective: Design a contemporary teaching and learning environment to ensure that students receive education and training that distinguishes them as professionals and leaders in society. Theme 4 - Inclusive Excellence Objective: Sustain an environment that recognizes and values each member of the University community, enabling members to function at their highest potential to achieve their personal and professional goals. Theme 5 - Partnership and Collaboration Objective: Strengthen internal and external affiliations to leverage complementary expertise and purposes to maximize impact to benefit the people of the State and society at large. Theme 6 - Efficiency, Effectiveness, and Assessment Objective: Institutionalize efficiency, effectiveness, and assessment to make more responsible and impactful use of University resources. Center for Information Technology Services (CITS)

~ ~ .............: Ill UNIVERSITYaf MARYLAND Summary of IT Stakeholders Initiatives 1. Microsoft Office 365 2. Federated Identity Management 3. Enhanced Financial Decision-Making and Reporting 4. Expanding Resources for Faculty Teaching and Learning Using Technology 5. Information Security Collaborative 6. Help Desk Integration and Support 7. Data Management Plan & Strategy Center for Information Technology Services (CITS)

~ ~ .............: Ill UNIVERSITYaf MARYLAND Major Security & Compliance Initiatives • PCI Com liance for 50 Merchant IDs across cam us – 6/30/17 • Resume IT assessments: ID Finder and Nessus for cam us • OLA Recommendations/Follow u – Co ier Data Destruction – Publicly Accessible Systems • Review new USM IT Security Standards for com liance • Com lete DUO (Multi-factor Authentication) im lementation for securing sensitive data Center for Information Technology Services (CITS)

~ ~ .............: Ill UNIVERSITYaf MARYLAND Security & Compliance Timeline 2016 2017 2018 2019 Task Name Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 IT Security Assessments Ongoing Campus Vulnerability Scans Ongoing PCI Compliance (~50 Merchant ID's) OLA/USM Audit Findings Resolution Review USM IT Security Standards v4.0 UMB Collaborative Activities Ongoing DUO Implementation Sunapsis PeopleSoft Banner "Other" Systems Center for Information Technology Services (CITS)

~ ~ .............: Ill UNIVERSITYaf MARYLAND Major Enterprise Applications Initiatives • Re-evaluate LMS solution: Bb vs. other products (on premise vs. cloud solution) • PeopleSoft Financial System Replacement with a Cloud solution • Enterprise Analytics and reporting solution – Helio pilot – CDW and Power BI pilot – UMCP Data Warehouse solution • Preparing Banner for XE • Kuali-Coeus to the Cloud • QuestionMark to the Cloud • Archibus Upgrade • MyMediasite campus planning and rollout • Multi-factor (DUO) rollout for sensitive data users • Academic Affairs Projects – Sunapsis (International Students/Scholars Visa management) integration and rollout – Customer/Student Relationship Management and Recruitment • HR modifications to accommodate new FLSA regulation changes Center for Information Technology Services (CITS)

~ Ill UNIVERSITYaf iii:::;. MARYLAND Upgrade Timeline Plan For Enterprise Applications 2016 2017 2018 2019 Task Na e --- -- Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 - -----•---- Evaluat LMS options (Cloud/on Pr mis ) R plac PS Financials with Cloud solution Ent rpris Analytics/R porting solution -•• Pr par for Migration to XE - ---- Migration to Kuali-Co us (Cloud syst m) Qu stionMark to th Cloud ---- •- Archibus Upgrad - -- MyM diaSit planning and rollout - ----- Multi-Factor for s nsitiv data us rs AA - Sunapsis proj ct AA - CRM -- --- --- FLSA HR R gulation chang s Maximus Upgrad HRMS R plac m nt/Upgrad D cision Center for Information Technology Services (CITS)

~ ~ .............: Ill UNIVERSITYaf MARYLAND Major Infrastructure Services Initiatives • Office 365 – Include Schools: Implement Core Services – Framework for SharePoint – Nursing Migration to Campus Domain • Upgrade IronPort • Build Infrastructure for Facilities Management Building Monitoring System • Replace UPS Infrastructure at 300 W Lex Replace HVAC in HS/HSL and put on emergency power • • Revamp Eduroam infrastructure • Implementation of DR/VMware at 300 W Lex • HVAC Assessment of aging equipment at 300 W. Lex • AWS Contract: – Finalize UMB Contract – Develop Networking Architecture and Deployment Plan – Research Infrastructure as part of our Partnership w/UMCP (Including HPC) • Standardize Virtual Linux and Management Tools • Support Infrastructure for Enterprise, Web, Directory Services, and Security Initiatives • Data Management Plan: we need to recommend where data should be stored • Enhance the core research infrastructure Center for Information Technology Services (CITS)

~ ~ .............: 111 UN IVERS I TY MARYLAND of Major Identity Management Initiatives Unifi d Dir ctori s & O365 • Start Dat Dept/School Unification Prep Server Integration Invitation Start Unification Target Completion Ongoing Central Administration Ongoing Public Safety October 2016 Law October 2016 Social Work In Progress Mid October 2016 November 2016 HS/HSL 8/29/2016 , Mid Nov 2016 December 2016 Pharmacy 9/19/2016, 10/10/2016 10/31/2016 End of Nov 2016 February 2017 Dental 10/31/2016 11/21/2016 12/12/2016 End of Ja n 2.017 Nursing Fall 2016 Fa l l/Winter 2016 Winter 2016 Spring 2017 Spring 2017 Spring 2017 Medicine In Progress 1/2/2016 1/23/2016 Spring 2017 F d rat d Id ntity Manag m nt Stak hold r Initiativ • – Unified Directories (exce t SOM) constitutes Phase 2 of this roject Shibbol th 3.x upgrad • – Native su ort for Multi-Factor Authentication (DUO) – Peo leSoft to be integrated with Shibboleth and first a lication to require MFA R -archit cting Eduroam Auth ntication • – Move away from UMID@eduroam.umaryland.edu to Email Address (same as O365) – Have an enter rise AD-authentication o tion for a lications & services (already being used by 5 a s/services) Center for Information Technology Services (CITS)

~ ~ .............: Ill UNIVERSITYaf MARYLAND Major ID Management & Support Initiatives • Helpdesk Integration and Support Stakeholder Initiative – Continue Service Desk rollout through schools and depts. • Complete = CITS, SOP, SON, SOM – IS Dept • Planning or Underway = SSW, SOD, SOL, SOM – Medical Education, SOM – Surgery, SOM – Dept of Medicine, SOM – Psychiatry, HSHSL, Facilities & Public Safety, FPI – Expand use of Service Desk within CITS for requests for support/service traditionally captured in email/shadow systems • Security & Compliance = Identity Finder notifications, Malware notifications, Remediation Tracking • Datacomm = DNS/Firewall requests • Web Development = webdevelopment@umaryland.edu to route to NSD • IT Helpdesk – Expanding coordination between other support groups via NSD • Software Licensing Office – SAS: USM Site License w/new Products – Electronic purchasing site – eliminate paper, improved reporting, order creation & status – Evaluating new titles • Talking with UMCP about leveraging their site licenses Center for Information Technology Services (CITS)

Timeline for Major ID Management and Support Initiatives 2015 2016 2017 2018 Tasks Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Helpdesk Integration Stakeholder Initiative II Creation of IT Support Steering Committee Design and implement common incident management ------ system - NSD CITS, SOP, SON transition to NSD SOM - IS Dept transition to NSD SOL, SSW, SOM - Medical Education transition to NSD SOD, SOM - Surgery/Medicine/Psychiatry transition to NSD 1 I -- -- 1 - - - - - HSHSL, FPI transition to NSD Unified Directories @ UMB Design and implement Identity Manager system Connect CITS OU in Campus Domain Connect all OU's in Campus domain 1 - - Connect Law domain 1 - - - • -- Connect SSW domain 1 - - Connect HSHSL domain Connect RX domain 1 Connect Dental domain I 1 - - Connect Nursing OU (SON to join Campus domain) 1 - Analyze process for creating Student OU in AD domain(s)

Timeline for Major ID Management and Support Initiatives 2015 2016 2017 2018 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Tasks Office 365 - Email, Skype, OneDrive Design and implement O365 architecture Migrate CITS OU in Campus Domain - Migrate all OU's in Campus domain -- Migrate Law domain Migrate SSW domain Migrate HSHSL domain Migrate RX domain Migrate Dental domain Migrate Nursing OU (SON to join Campus domain) Analyze process for provisioning O365 accounts for Students