CECAN Webinar: Co-creation of innovation: Group Concept Mapping to value and engage More Knowledgeable Others in authoring and valuing complex systems Tuesday 24th September 2019, 14:00 - 15:00 BST / 09:00 - 10:00 EDT Presenter: Mary Kane, Concept Systems, Inc. (US) Welcome to our CECAN Webinar. All participants are muted. Only the Presenter, Mary Kane and CECAN Chairs, Brian Castellani and Lisa Fletcher, can speak. The webinar will start at 2pm BST / 9am EDT . Mary will speak for around 45 minutes and will answer questions at the end. Please submit your questions at any point during the webinar via the question box in the Zoom webinar control panel. Today’s webinar will be recorded and made available on the CECAN website. E Mail: cecan@surrey.ac.uk Web: www.cecan.ac.uk www.facebook.com/CECANEXUS Twitter: @cecanexus
Thank you for welcoming me Building group complexity without complicating Consider the linkages between individual knowledge and group wisdom Look at ways that evaluation can be anchored in systems that value the More Knowledgeable Other Spend a few minutes with groupwisdom.tech
Learning Outcomes: We hope that you are intrigued by Valuing voice and the relevance of MKO (More Knowledgeable Other) in complexity and evaluation The foundations and applications of Group Concept Mapping Experiences and initiatives that are relevant to the mission of CECAN relative to policy innovation Groupwisdom™, the web-based application for data collection and results analysis
Valuing Voice and the More Knowledgeable Other How do we make Who decides how decisions as a group? group decisions are A community? A made? society?
How do we make decisions? The Organizational Pyramid Rational model Informed, objective selection of optimal choice Leader/Senior from appropriate alternatives Administrative model Manager Selection from realistic options Reconciling values Multiple Leaders, Political model Managers Negotiating among a set of non-ideal solutions Elephant by committee
What’s missing? Leader/Senior The assets of any organization or community include its members Manager Multiple Leaders, Managers Members
The More Knowledgeable Other (MKO) Anyone who has a better understanding or a higher ability level than the learner, with respect to a particular task, process, or concept. The MKO is normally thought of as being a teacher, coach, or older adult, but the MKO could also be peers, a younger person, or even computers. From cognitive development and learning theory Vygotsky, 1934 (1962)
MKO Social interaction’s conceptual linkage, knowledge holder Learning is a reciprocal experience between knowledge holder and knowledge receiver Changes dynamic of insight development and idea networking to achieve a higher order perspective David L, "Social Development Theory (Vygotsky)," in Learning Theories , July 23, 2014, https://www.learning-theories.com/vygotskys-social- learning-theory.html.
MKO Introduced more widely in the early 60’s Innovation: applying MKO to inform thinking about social interaction, learning, progress and impact in social or organizational settings MKO has fundamental role: social interaction in the development of (group) cognition “…community plays a central role in the process of "making meaning.“ McLeod, S. A. (2018, Aug 05). Lev Vygotsky . Retrieved from https://www.simplypsychology.org/vygotsky.html Vygotsky, L. S. (1978). Mind in society: The development of higher psychological processes . Cambridge, MA: Harvard University Press.
Who is a More Knowledgeable Other? ü Attending a symphony concert ü Planning a meal for a 3-year-old It depends; are you an MKO in any ü Assessing the safety of a building of these situations? ü Planning an impact evaluation ü Celebrating a community milestone ? What problem are we trying to solve? ? What opportunity do we want to take advantage What do we need to know of? before we can identify MKOs? ? What situation calls for change, innovation?
Group Concept Mapping, Voice, and Complexity 1 2 3 4 5 Complexity in Complexity in Voice is a means GCM is the tool And build a new systems is still organizations is an to take advantage that we use to system of thinking difficult to asset, if we take of and visualise capture this about the issue at visualise advantage of it the complexity of complexity hand graphically a group or organisation
Group Concept Mapping and Valuing Voices of MKOs GCM seeks, engages and Equalizing Social policy captures the knowledge, formation, voices of those producing a program affected by, commonly innovation, authored strategy contributing to, or expert in a topic construction on development, of interest or an issue evaluation. need
Group Concept Mapping A way to collect thoughts on a specific Leads to insights and interconnections question and use this knowledge to among elements in an existing system construct a meaningful two-dimensional that can produce clarity, support for map, showing the relationships between all change, and implementation planning. the elements of the system that these ideas describe.
Who are the MKOs and what do we ask of them? MKOs can be Leaders • Committee National Cancer Institute (US) Representatives • Researchers, practitioners, funders All who have a stake in the issue • PROMISE (State of New York) • Caregivers, family members, program leads, state agencies • Behavioral Health Consortium (State of Delaware) • Those with substance use disorders and their families, corrections and justice, schools, state agencies, advocates, policy
What do we ask them? Three things: • What do you know, think, perceive, believe? • How do you think all of the contributed thoughts, believes, perceptions are related in meaning, independent of others’ organizing models? • What do you value, observe or attribute priority to, of all the contributed ideas? Notice: the person is the unit of interest in GCM. Ideas generated from all relevant members of a community , however defined, are the product of identifying and engaging the person as the unit of interest, the MKO.
The three things we ask q What do you know, think, ü Brainstorming, any means perceive, believe? q How do you think all of the ü Individual open sorting by all contributed thoughts, believes, participants perceptions are related in ü Analysis in groupwisdom meaning, independent of others’ organizing models? ü Rating on importance, need level, q What do you value, observe or feasibility, evidence; any rate-able attribute priority to, of all the question contributed ideas?
GCM produces maps that organize and visualise complexity, using simple processes What is a specific thing we can do to deal with the issues we are facing in our state’s behavioral health, including mental health related issues and addiction? 2 13 20 6 46 42 24 59 7392 29 55 5 109 75 115 43 60 58 101 100 16 102 48 69 14 3463 65 74 106 33 71 94 117 ideas 8 79 10 108 21 30 99 110 114 76 72 the building 51 113 104 49 1 66 blocks for 64 70 105 32 9 17 91 112 52 82 85 39 action 116 87 12 83 25 90 96 56 3 78 53 41 arrayed in 11 103 86 93 95 22 45 31 4 62 81 67 36 7 conceptual areas 84 40 27 89 107 11 35 88 57 18 77 44 98 26 111 15 37 61 19 5468 80 28 50 97 23 38 47 117
GCM produces maps that organize and visualise complexity What is a specific thing we can do to deal with the issues we are facing in our state’s behavioral health, including mental health related issues and addiction? 1. Our Children 10. Education for Everyone and Schools 9. Changing Perceptions 2. Family Safety and Definitions Network 11. Readiness in Every Community Data from each 3. Work participant, each Readiness 8. Treatment System 4. Legislation to Support sorting decision Re-engagement 7. Treatment Access and Accountability 5. Regulations to 6. Resources Cluster labels participant-authored Support Access
ystem Qu Ques estion An Evaluation Sys Focu cus prompt: What should we co consider or incl clude to further define, develop and apply impact ct 1 91 81 3 84 15 25 34 ev evaluation in the e ILO ILO? ? 2 77 86 54 76 41 92 62 18 21 87 39 47 99 61 23 101 16 97 22 36 33 30 38 98 69 52 10 58 27 100 8 56 63 60 35 40 31 32 64 94 43 9 79 19 57 72 44 73 11 85 5 80 71 68 82 45 37 50 66 51 93 83 17 59 49 46 55 29 95 12 75 4 67 26 48 2442 74 20 6 65 14 88 90 70 13 96 89 53 28 7 78
ILO Impact Evaluation Development Roadmap Focu cus prompt: What should we consider or incl co clude to further define, develop and apply impact ct evaluation in the ev e ILO ILO? ? Definition and Context and Communication Utilization Rationale Context and Strategy Integration and Harmonization Foundation and Support Knowledge and Asset Mapping Resources Capacity Building Knowledge and Capacity
What data produces this map? Each person contributes to the structure This is a five-item set. Nancy is to sort these ideas.
Same ideas, different sorters Jon is to sort these ideas. Ben is to sort these ideas.
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