CASE PROCESSING MANUAL (CPM) EF E FF FE EC CT TI IV VE E D - PDF document

C Ca as se e P Pr ro oc ce es ss si in ng g M Ma an nu ua al l | |P Pa ag ge e 1 1 U.S. D EPARTMENT OF E DUCATION O FFICE FOR C IVIL R IGHTS CASE PROCESSING MANUAL (CPM) EF E FF FE EC CT TI IV VE E D DA AT TE E: : M MA AR RC CH H 5 5, , 2 20 01 18 8

Ca C as se e P Pr ro oc ce es ss si in ng g M Ma an nu ua al l |P Pa ag ge e 2 2 | INTRODUCTION The mission of the Office for Civil Rights (OCR) is to ensure equal access to education and to promote educational excellence throughout the nation through vigorous enforcement of civil rights. The Case Processing Manual (CPM) provides OCR with the procedures to promptly and effectively investigate and resolve complaints, compliance reviews and directed investigations to ensure compliance with the civil rights laws and regulations enforced by OCR.