Building Better Roads Kier Performance Report Page 17 Item 7 - PowerPoint PPT Presentation

Building Better Roads Kier Performance Report Page 17 Item 7 2012/13 7

7 Overview Page 18 Network Planned Safety – Keeping Improvements – Network Safe by Maintenance - removing Hazards improving transport delivering infrastructure structural repairs Minor Works – Winter Service – low value activities to ensuring network is improve network free from snow & ice appearance & accessibility

Page 19 Keeping the Network Safe 7

7 Keeping the Network Safe There are 3 types of network hazard: Emergency Response – where a hazard poses risk to life � or major disruption, remove within 2 hours Page 20 High Risk – where a hazard could cause accidental � damage it should be removed within 24 hours , potholes > 40mm deep Medium Risk – where a hazard could develop then it � should be removed within 28 days , potholes > 30mm deep

Keeping the Network Safe In 2012/13, May Gurney achieved: Total Total Target Target Reported Repaired Achieved Emergency 6,528 6,387 98% 98% Page 21 2hr Repair High Risk 34,335 33,476 98% 98% 24hr Repair Medium Risk 24,896 23,381 98% 94% 28 Day Repair TOTAL REPAIRS 65,759 63,244 98% 96% 7

7 Keeping the Network Safe Conclusions Severe weather created significant stress on network with an extra xtra • 20,000 defects (80% relating to potholes) repaired above annual target of 45,000 Defects level not only created increased disruption but cost MG G • Page 22 significant losses as they were required to pay for 10 extra monthly nthly pothole crews to keep pace with repairs & achieve overall 96% 24 hour limit for repairing potholes was driving wrong behaviour, with • MG focused on individual repair rather then delivering more complex “patch” repair Lack of understanding regarding “intervention” levels for safety • defects, resulted in large number of defects raised in error

Keeping the Network Safe Conclusions Each month Surrey Highways complete a 5% random audit of all repairs. The audit identified the following trends: Page 23 Majority of repairs met stipulated pothole repair standard (see separate hand out) � although during winter period there was a significant increase in temporary repairs One specific gang were not complying to contract standards and was removed from � contract (this was jointly agreed with MG) Quality standard of before and after photos was not always to required standard � Large amount of aborted works due to lack of sufficient material or traffic � management Residents not always informed of repair outcome following reporting of defects � 7

7 Keeping the Network Safe Improvement Action Plan £5m Winter Damage programme launched to remove excessive defects from network � & new £100m capital investment to reconstruct 300 miles of network Timescale to repair high risk defects increased from 24hr to 5 day – enabling more � Page 24 time for MG to deliver larger scale repairs, with focus on quality not time New Mobile Device introduced to improve photo quality and reduce abortive visits � Enhanced description of Hazards and Defects introduced to provide improved � definition to what is classified as Safety Defect Website to be re-launched with improved communication facility for residents �

Page 25 Minor Works 7

7 Minor Works Value Local Committee Programme £2.0m Central Minor Works £2.0m TOTAL £4.0m Page 26 Key Successes Average time from order to completion reduced from 9 months to 6 months � Improved training delivering increased knowledge and understanding of process � needs and constraints 3 Month rolling programme published for central programme � New management report introduced to monitor works programme � Improved linkages with non May Gurney programme (e.g. vegetation and lining works) �

Minor Works Areas of Improvement Issue Action Order Speed – Target of all orders Increased resource in pricing team (key bottleneck) constructed within 3 months from and automating key processes seen as critical to order still not achieved reducing order period Page 27 Local Programme – lack of clarity Lack of clarity resulting in large areas of programme on individual Member requirements not agreed until late xmas. Work ongoing to understand Members priorities and feed into programme earlier Signage Delays – specific Work in progress to identify stock management and resource constraints in MG supply construction process with MG suppliers chain to deliver create new permanent signs 7

7 Page 28 Planned Maintenance

Planned Maintenance In 2012/13, May Gurney achieved: Total Value Total Schemes Surface Reconstruction – repair £10.0m 60 Surrey’s worst roads Page 29 Surface Protection – protecting £7.5m 370 Surrey’s roads for extra 5 years Local Structural Repair – funded by £2.0m TBC Local Committee Footways – replacing and repairing £1.5m 60 Drainage & Structures – £4.0m 20 maintaining key bridges, embankments and drainage TOTAL £25.0m 510 7

7 Planned Maintenance Key Successes First year with no programme carry forward � 95% of schemes delivered to budget and time � Significant improvements in delivery of surface treatments nts � with sweeping and relining completed within 4 weeks of f Page 30 delivery Improved co-ordination with Districts & Boroughs e.g. joint � road closure of A22 Increased productivity with designs reduced from 8 to 6 � months Improved innovation through improved joint working and � culture

Scheme Successes.............. A22 Flood Olympic Road Race Scheme Route resurfaced delivering over 15 miles New Lay-by to of new road & £2m remove excess improvements water Page 31 Lightwater Bypass Tartar Hill Safety Barrier Foot Bridge New design saved 40% Replaced making previous redundant unaffordable scheme bridge with new deliverable facilities 7

7 Planned Maintenance Improvement Areas Issue Action Schemes to be designed 3 months in advance of Advance Warning Notices construction date thus ensuring programme fully “locked” External signage/letters not always prior to issue of letters/signs containing accurate dates Page 32 New LIVEProgramme portal launching to enable all SCC Real Time Programme Info staff and members to have latest programme info Contact Centre not armed with latest confirming latest changes programme information to respond to resident queries Ltd co-ordination with Local Project commenced to improve joint working and co-ordination Programme Local Structure Repair Resource Sub-Contractors did not meet quality standards and have therefore been replaced for Year 2 Limited forward planning and existing data – options being Drainage Design process too explored to move to 5 year programme slow Footways Programme High cost of reconstruction limiting programme scale, project to explore options to reduce cost

Page 33 Network Improvements 7

7 Network Improvements Key Value Schemes Successes Integrated Transport Schemes – £3.0m 130 funded by Local Committee Local Transport Sustainability £0.5m 10 Fund (LSTF) – funded by DFT Page 34 TOTAL £3.5m 140 Complex Traffic Signals schemes constructed by December, 6 months ahead of � previous year, improved working with Skanksa and May Gurney Local Committee allocation fully spent across a range of schemes including speed � management, junctions amendment and new pelican crossings LSTF programme delivered despite only 5 months design and planning timescales � Average Design costs approximately 15% of total scheme, compared to 40% three � years ago

Scheme Successes.............. Olympics Route 20 x Speed Network Reduction Signage & dedicated schemes lanes created & delivered in 12 removed for Olympics months Page 35 Fordbridge Rd Guildford Pedestrian Crossing North St previously deemed too New town difficult due to high centre footway voltage cables – & parking opened 2013 7

7 Network Improvements Areas of Improvement Issue Action Committee Decision Making – Design Review to determine how required decisions Late decisions increases risk in can be more closely aligned to quarterly committee Page 36 programme meetings and improving scheme delegation powers Weak Risk Assessments – issues Full Risk Analysis at start of design process to in determining full risks prior to determine full legal, planning and resource risks, Outline Design which can then be built into design programme. LSTF – need to accelerate Additional design resource secured to ensure construction programme minimum of £1.5m delivered in year 2 Innovation – team not fully Increased focus on reviewing UK case studies and exploiting new design options and assessing suitability for adapting to SCC network solutions from UK best practice

Page 37 Contractor’s View 7

7 Contractors View VERY SUCCESSFUL YEAR Project Horizon launched saving SCC £16m over 5 years � Achieving 96% reactive target during severe weather � Improving efficiency through new processes and systems � Page 38 Approaching Business As Usual Delivery Model � THE FUTURE May Gurney Acquisition by Kier PLC � Working with SCC to mitigate losses on Reactive Service � Reducing number of potholes on network � Implementing Permitting on the Highway � Agreeing highway vision & strategy for next 5 years �

Page 39 Questions 7