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BPCA Security Services Deepening Resident and Visitor Engagement - PowerPoint PPT Presentation

Nov 11, 2023 •363 likes •464 views

BPCA Security Services Deepening Resident and Visitor Engagement CB1 Battery Park City Committee December 4, 2019 12/4/2019 12/4/2019 2 NYPDs First Precinct Minimal reported crime over the past three years in Battery Park City

  1. BPCA Security Services Deepening Resident and Visitor Engagement CB1 Battery Park City Committee December 4, 2019 12/4/2019

  2. 12/4/2019 2 NYPD’s First Precinct • Minimal reported crime over the past three years in Battery Park City • Neighborhood Policing Program launched in 2018 • Crime-fighting strategy built on improved communication and collaboration between local police officers and community residents • 1 st Precinct Sectors Comprising BPC • Sector B: NCOs Tasoren & Riddick • Sector C: NCOs Bodden & Holman • Public urged to call Officers directly in addition to 911

  3. 12/4/2019 3 Background: BPCA & AlliedUniversal BPCA entered into a three-year contract with AlliedUniversal in 2015 • Expanded scope from parks to outdoor patrols across the entire 92- acre site • Price: not-to-exceed $2.1 million/year • Uniformed staff are “Ambassadors” • Eyes and ears • Notify patrons if they are breaking Parks rules • Run command center that monitored CCTV; fielded calls, complaints, and reports • Coordinate with NYPD on safety matters

  4. 12/4/2019 4 Special Patrol Officers • Gap: Allied Ambassadors lack enforcement powers • CB1 Resolution Requested SPOs • January 23, 2018 Resolution requesting supplemental staff with powers to enforce BPC Park rules • BPCA SPO Pilot Successful • Additional training for certain qualified Allied Supervisors • Summonses issued for certain violations, with minimal issues

  5. 12/4/2019 5 Strengths: Technology • Real-time monitoring • Geotagging areas of concern • Photography • Performance dashboard • Real-time issue reporting to AU & BPCA

  6. 12/4/2019 6 Strengths: Observation & Presence • 6,800 Site Condition Observations • Real-time reporting to BPCA • Significant presence enables service-focused engagement: • Lost & Found • Medical Emergencies • Lost/Missing Persons • Unsecured Property • Wayfinding Ambassador Reports Since 2015 Maintenance Parks 36% Rules 19% Services 33% Operations 12%

  7. 12/4/2019 7 Next Steps: Our Needs and Values • Visibility and presence • Coordination with NYPD • Enforcement • Maintenance Issue Spotting • Accountability • Reports and Data • Customer Service and Community Engagement

  8. 12/4/2019 8 New Contract Comprehensive Security Services • Outdoor patrols with expanded Special Patrol Officer program • Command center and 75 Battery Place • Community Center at Stuyvesant High School Patrols • Security camera maintenance • Focus on service Procurement • Of 6 proposers, Allied highest technically rated and lowest price • 5 year contract adds stability, $15m total contract value (FY20 budget $2.5m) Services Underway • Transition to Allied complete at CCSHS and 75 Battery Place • Camera assessment complete • Regular status meetings continue; management team remains in place

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