BalticGrid Project Service Level Agreement in BalticGrid project Baiba Ka š kina, Katrina Sataki IMCS, University of Latvia Amsterdam, 6 December 2006
Overview ■ BalticGrid: brief introduction ■ Situation analysis ■ SLA management process ■ Structure of SLA Amsterdam, 6 December 2006 2
BalticGrid The goal of the BalticGrid project is to extend the European Grid by integrating new partners from the Baltic States (Lithuania, Latvia and Estonia) in the European Grid research community and to foster the development of Grid infrastructure in these countries. Amsterdam, 6 December 2006 3
Situation Overview Amsterdam, 6 December 2006 4
Application analysis Amsterdam, 6 December 2006 5
Spring 2006: GEANT link utilization ■ EENET 622Mbps ■ LATNET 155Mbps ■ LITNET 622Mbps Amsterdam, 6 December 2006 6
GEANT2 Amsterdam, 6 December 2006 7
GEANT2: December 2006 EENet - 1Gbps LATNET - 155Mbps LITNET - 1Gbps Amsterdam, 6 December 2006 8
SLA management process Amsterdam, 6 December 2006 9
SLA management process Amsterdam, 6 December 2006 9
SLA management process Amsterdam, 6 December 2006 10
Over-provisioning Service provider guarantees available bandwidth capacity that exceeds the actual user needs. SLA specifies: ✦ Packet loss ✦ One-way delay between the BalticGrid resource centres ✦ MTU all along the traffic path. ✦ Minimal jitter ✦ Traffic load does not exceed 75% of available bandwidth for more than 10% a month. Amsterdam, 6 December 2006 11
ART - Quality Of Service (QoS) Three QoS levels were specified: ✦ Amber: Corresponds to GÈANT Premium IP. ✦ Rock: Corresponds to GÈANT BE traffic class. ✦ Timber: Corresponds to LBE traffic in GÈANT. Amsterdam, 6 December 2006 12
SLA management process Amsterdam, 6 December 2006 13
SLA management process Amsterdam, 6 December 2006 13
SLA management process Amsterdam, 6 December 2006 13
SLA management process Amsterdam, 6 December 2006 13
SLA management process Amsterdam, 6 December 2006 13
SLA management process Monthly Amsterdam, 6 December 2006 13
SLA management process Amsterdam, 6 December 2006 14
SLA management process Amsterdam, 6 December 2006 14
SLA management process Amsterdam, 6 December 2006 14
SLA management process Amsterdam, 6 December 2006 14
SLA management process Amsterdam, 6 December 2006 15
SLA management process Amsterdam, 6 December 2006 15
SLA management process Amsterdam, 6 December 2006 16
SLA Management process Amsterdam, 6 December 2006 17
SLA Management process Amsterdam, 6 December 2006 17
SLA Management process Amsterdam, 6 December 2006 17
SLA Management process Amsterdam, 6 December 2006 17
SLA Management process Amsterdam, 6 December 2006 17
SLA Management process Amsterdam, 6 December 2006 17
SLA Management process Updated request Amsterdam, 6 December 2006 17
SLA Management process Updated request Amsterdam, 6 December 2006 17
Situation Overview Amsterdam, 6 December 2006 18
Situation Overview Amsterdam, 6 December 2006 18
Situation Overview Amsterdam, 6 December 2006 18
Situation Overview Amsterdam, 6 December 2006 18
Situation Overview Amsterdam, 6 December 2006 18
Structure of SLA Amsterdam, 6 December 2006 19
Structure of SLA ■ General provisions Amsterdam, 6 December 2006 19
Structure of SLA ■ General provisions Purpose and goals of SLA Amsterdam, 6 December 2006 19
Structure of SLA ■ General provisions Purpose and goals of SLA Definitions Amsterdam, 6 December 2006 19
Structure of SLA ■ General provisions Purpose and goals of SLA Definitions Term of Agreement Amsterdam, 6 December 2006 19
Structure of SLA ■ General provisions Purpose and goals of SLA Definitions Term of Agreement Duties and responsibilities of Parties, including Demarcation points Amsterdam, 6 December 2006 19
Structure of SLA ■ General provisions Purpose and goals of SLA Definitions Term of Agreement Duties and responsibilities of Parties, including Demarcation points Monitoring SLA adherence Amsterdam, 6 December 2006 19
Structure of SLA ■ General provisions Purpose and goals of SLA Definitions Term of Agreement Duties and responsibilities of Parties, including Demarcation points Monitoring SLA adherence Termination and modification of SLA Amsterdam, 6 December 2006 19
Structure of SLA ■ General provisions Purpose and goals of SLA Definitions Term of Agreement Duties and responsibilities of Parties, including Demarcation points Monitoring SLA adherence Termination and modification of SLA Dispute resolution Amsterdam, 6 December 2006 19
Structure of SLA ■ General provisions Purpose and goals of SLA Definitions Term of Agreement Duties and responsibilities of Parties, including Demarcation points Monitoring SLA adherence Termination and modification of SLA Dispute resolution ■ Specific provisions (Over-provisioning or ART- mangement) Amsterdam, 6 December 2006 19
BalticGrid Project Thank you! Are there any questions? 20
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