Aon plc (NYSE: AON) November 2014
Greg Case Chief Executive Officer Christa Davies Chief Financial Officer Scott Malchow Senior Vice President, Investor Relations/FP&A 1
Safe Harbor Statement This communication contains certain statements related to future results, or states our intentions, beliefs and expectations or predictions for the future which are forward- looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from either historical or anticipated results depending on a variety of factors. These forward-looking statements include information about possible or assumed future results of our operations. All statements, other than statements of historical facts that address activities, events or developments that we expect or anticipate may occur in the future, including such things as our outlook, future capital expenditures, growth in commissions and fees, changes to the composition or level of our revenues, cash flow and liquidity, expected tax rates, business strategies, competitive strengths, goals, the benefits of new initiatives, growth of our business and operations, plans and references to future successes, are forward-looking statements. Also, when we use the words such as “anticipate”, “believe”, “estimate”, “expect”, “intend”, “plan”, “probably”, or similar expressions, we are making forward-looking statements. The following factors, among others, could cause actual results to differ from those set forth in the forward looking statements: general economic conditions in different countries in which Aon does business around the world; changes in the competitive environment; changes in global equity and fixed income markets that could affect the return on invested assets; changes in the funding status of Aon's various defined benefit pension plans and the impact of any increased pension funding resulting from those changes; rating agency actions that could affect Aon's ability to borrow funds; fluctuations in exchange and interest rates that could influence revenue and expense; the impact of class actions, individual law suits and other contingent liabilities and loss contingencies arising from errors and omissions and other claims against Aon, including client class actions, securities class actions, derivative actions and ERISA class actions; the impact of any investigations brought by regulatory authorities in the U.S., U.K. and other countries; the failure to retain and attract qualified personnel; the impact of, and potential challenges in complying with, legislation and regulation in the jurisdictions in which Aon operates, particularly given the global scope of Aon’s businesses and the possibility of conflicting regulatory requirements across jurisdictions in which Aon does business; the effect of the change in global headquarters and jurisdiction of incorporation, including differences in the anticipated benefits; the extent to which Aon retains existing clients and attracts new businesses and Aon’s ability to incentivize and retain key employees; the extent to which Aon manages certain risks created in connection with the various services, including fiduciary and advisory services and business process outsourcing services, among others, that Aon currently provides, or will provide in the future, to clients; Aon’s ability to implement restructuring initiatives and other initiatives intended to yield cost savings, and the ability to achieve those cost savings; the potential of a system or network breach or disruption resulting in operational interruption or improper disclosure of personal data; changes in commercial property and casualty markets and commercial premium rates that could impact revenues; any inquiries relating to compliance with the U.S. Foreign Corrupt Practices Act and non-U.S. anti-corruption laws and with U.S. and non-U.S. trade sanctions regimes; failure to protect intellectual property rights or allegations that we infringe on the intellectual property rights of others; the damage to our reputation among clients, markets or third parties; the actions taken by third parties that preform aspects of our business operations and client services; changes in costs or assumptions associated with our HR Solutions operating segment’s outsourcing and consulting arrangements that affect the profitability of these arrangements; and Aon’s ability to grow, develop and integrate companies that it acquires or new lines of business. Further information concerning Aon and its business, including factors that potentially could materially affect Aon's financial results, is contained in Aon's filings with the SEC. See Aon’s Annual Report on Form 10-K and its Quarterly Reports on Form 10-Q for a further discussion of these and other risks and uncertainties applicable to Aon’s businesses. Aon does not undertake, and expressly disclaims, any duty to update any forward-looking statement whether as a result of new information, future events or changes in their respective expectations, except as required by law. Explanation of Non-GAAP Measures This communication includes supplemental information related to organic revenue, free cash flow, adjusted operating margin and adjusted earnings per share, that exclude the effects of restructuring charges, intangible asset amortization, capital expenditures, transaction and integration costs and certain other noteworthy items that affected results for the comparable periods. Organic revenue excludes from reported revenues the impact of foreign exchange, acquisitions, divestitures, transfers between business units, reimbursable expenses and unusual items. The impact of foreign exchange is determined by translating last year's revenue, expense or net income at this year's foreign exchange rates. Reconciliations are provided in the attached schedules. Supplemental organic revenue information and additional measures that exclude the effects of the restructuring charges and certain other items do not affect net income or any other GAAP reported amounts. Free cash flow is cash flow from operating activity less capital expenditures. Management believes that these measures are important to make meaningful period-to-period comparisons and that this supplemental information is helpful to investors. They should be viewed in addition to, not in lieu of, the Company’s Consolidated Financial Statements. Industry peers provide similar supplemental information regarding their performance, although they may not make identical adjustments. 2
Agenda Section 1 Industry-Leading Franchise Focused on Risk and People • #1 in Risk Solutions and #1 in HR Solutions • Largest Globally Owned Network of Resources and Capabilities • Operating in Markets Growing Long-Term in both Size and Complexity Section 2 What We Have Achieved Over the Last Several Years Section 3 What We Will Do Over the Next Several Years 3
Industry-Leading Franchise Focused on Risk and People #1 Advisor on Risk Solutions Total 2013 Revenue $11.8 billion #1 Primary Insurance Brokerage #1 Reinsurance Brokerage #1 Employee Benefits Brokerage Leader in Captive Management Leader in Affinity Programs HR Risk Solutions Solutions #1 Advisor on HR Solutions 34% 66% #1 Benefits Administration #1 HR Business Process Outsourcing #1 Health Care Exchanges Leader in HR Consulting Retirement Investment Management Compensation Note: Market positions based on Business Insurance magazine 2013 Reader’s Choice Awards, Global Finance magazine’s Best Global Insurers 4 2013 awards, 2013 Intelligent Insurer Global Awards and total estimated participant counts.
Largest Global Network of Resources and Capabilities Total 2013 Revenue by Geography APAC 10% EMEA 20% U.S. 47% U.K. Americas 13% (excl. U.S.) 10% Aon presence in over 120 countries with more than 500 offices Risk Solutions HR Solutions World-class brand recognition Place more than $110 billion of premium flow Substantial relationships across large Unparalleled market insight and data corporate and middle market Strongest technology platform Serve half of the Fortune 500 Deepest analytic expertise Administer benefits for more than 23 million Integrated capital markets solutions participants around the globe ~31,000 colleagues globally ~30,000 colleagues globally 5
Operating in Markets Growing Long-Term… …in Size ... and Complexity Global Non-Life P/C Written Premiums ($ billion)* Magnitude and scrutiny of risk is increasing 1,415 around the globe $1,324 1,368 1,212 1,211 1,168 1,172 1,091 GDP growth drives insurable activity 1,046 Emerging markets (BRICs) New risks and threats enter the market 05 06 07 08 09 10 11 12 13 Global HR Consulting Services Spend Forecast ($ billion)^ U.S. Health Care Reform redefines the role of the employer $44,158 Continuing rise in health care costs requires 42,182 40,239 employer action 38,381 37,073 $36,537 36,099 Companies need to manage growing risk in retirement and pension schemes Increasingly global workforce requires balancing local needs with global consistency 08 09 10 11 12 13 14 * Source: AXCO Insurance Information Services 6 ^ Source: IDC, Global HR Management Services Forecast, Apr 2010
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