Annual Report to the Health Commission Laguna Honda Hospital and - PowerPoint PPT Presentation

Annual Report to the Health Commission Laguna Honda Hospital and Rehabilitation Center December 17, 2019

2 San Francisco Health Network

Mission and Vision Mission: Provide a welcoming, therapeutic and healing environment that promotes the individual’s health and well-being. Vision: Build healthier lives as the leader in post-acute care. 3 San Francisco Health Network

Service to San Francisco Laguna Honda provided care to 1,107 unique residents and the hospital successfully reintegrated 191 residents back into the community. Resident by Gender Residents by Race Pacific n=1,107 n=1,107 Islander & Others 6% Hispanic Female, White 12% 42% 33% Male, 58% Black/African American Asian 25% 24% 4 San Francisco Health Network

Service to San Francisco 376 newly admitted residents made Laguna Honda their home during FY 18-19 and collectively added to the diversity of our community. Residents by Primary Language Residents by Age Group n=1,107 n=1,107 Tagalog 10 Age <25 3 Vietnamese 8 Primary Language Age 25-44 66 Age Group Russian 15 Other Age 45-64 56 356 Spanish 94 Age 65-84 456 Chinese 128 Age >=85 226 English 796 0 100 200 300 400 500 600 700 800 0 100 200 300 400 500 Number of Residents Number of Residents 5 San Francisco Health Network

A Year at a Glance 274,679 • Total Resident Days 748 • Average Length of Stay 376 • New Admissions 1,107 • San Franciscans Served 191 • Residents Discharged Back into the Community 94 • Percentage of Staff Who Received Flu Vaccination 28,372 • Hours Completed by Volunteers 6 San Francisco Health Network

Laguna Honda Financials FY18- FY17- 19 18 $189,116,747 $196,901,230 $263,010,621 $241,509,587 $73,893,874 $44,608,357 $208,148,184 $201,507,882 7 San Francisco Health Network

Laguna Honda Funding Sources 8 San Francisco Health Network

Highlights of the Year Rehabilitation Research Lean Continuous Schwartz Center Symposium Improvement Rounds 9 San Francisco Health Network

Highlights of the Year Mural Project Black History Month Nurses Week Completion 10 San Francisco Health Network

Highlights of the Year Governor’s Visit Pride Parade Epic Readiness 11 San Francisco Health Network

True North True North is a compass that helps the hospital set direction for improvement work geared towards enhancing overall care for residents. FY18-19 True North Goal Measure Target Actual Quality Reduce pressure ulcers and falls with major injury 88 93 Safety Reduce employee recordable injuries 11.3 9.9 Care Experience Likelihood to recommend care 95.8% 100% Workforce Likelihood to recommend working here 67.0% 85% Financial Stewardship Decrease overtime variance 4.6% 2% Adequate treatment of hypertension for Black African Equity 75.5% 75% American residents 12 San Francisco Health Network

Staff Celebrations 13 San Francisco Health Network

In Summary Present: Past: Future: Laguna Honda is guided by FY 2018-19 was a We remain committed to our True North and Strategic successful year and filled serving adults and seniors of Goals, while leveraging Epic with significant San Francisco by providing to achieve and improve on administrative and skilled nursing and our care delivery for FY operational changes. rehabilitation services. 2019-2020. 14 San Francisco Health Network

Thank you