Annual Meeting Q2 2020 Conference Call Investor Presentation Q1 2020 Conference Call September 2020
Cautionary Note Certain information in this presentation may contain forward-looking information. Actual results could differ materially from conclusions, forecasts or projections in the forward-looking information, and certain material factors or assumptions were applied in drawing conclusions or making forecasts or projections as reflected in the forward-looking information. Additional information about the material factors, assumptions and/or risks that could cause actual results to differ materially from the conclusions, forecasts or projections in the forward-looking information, and the material factors or assumptions that were applied in drawing a conclusion or making a forecast or projection as reflected in the forward-looking information are as disclosed in the company’s disclosure documents filed on SEDAR from time to time, including but not limited to the company’s most recent MD&A and AIF (www.sedar.com). 2
Sienna at-a-glance $1.8B Sienna Senior Living Inc. (SIA: TSX) is one of Canada's leading Total Assets owners and operators of seniors' residences with high quality assets in great locations in Ontario and British Columbia 13,000+ Dedicated Team Members 13 Managed 13 43 43 Lon Long-term 27 Reti 27 tirement 48 Car Care Res esid idences Res esid idences Res esid idences (6,868 beds) (3,287 suites) (1,461 beds/suites) Years of Operations $0.94 Annual Distribution/Share Sienna owns a balanced portfolio of 48% 52% $240M Retirement Long-term government-funded long-term care residences Care and private-pay retirement residences Available Liquidity As at June 30, 2020 Based on net operating income contribution for the quarter ended June 30, 2020 3
COVID-19 Response No active COVID-19 resident cases in any of Sienna’s owned or managed residences as of September 3, 2020 Adding Health Care Expertise Government Funding Sienna’s Management of COVID -19 Health and safety of residents and Engagement of senior health care Funding of extraordinary costs team members is foremost priority experts to strengthen protocols and for infection prevention, safeguards procedures and enhance and single work sites Extensive infection prevention and engagement with residents precautionary measures including Ontario increased screening and bi-weekly Joseph Mapa – Former President & $243 million to long term care testing of team members CEO of Mount Sinai Hospital emergency funding Providing adequate supply of Dr. Andrea Moser – Family $20 million to retirement sector Personal Protective Equipment physician with deep expertise in LTC emergency funding (“PPE”) and continue to build PPE Dr. Allison McGeer – Highly Occupancy protection funding capacity to be prepared for potential recognized Canadian infectious for LTC operators second wave disease specialist Accelerated recruitment of new staff Mary Jane Dykeman – Expert in British Columbia and increased ratio of full-time staff health care risk management $27 million of funding to Increased training including cross- support single work sites and Management agreement with education and re-education of infection prevention and control hospital partners frontline staff 4
CaRES Fund awarded over CAPES sourced $1.8 million to approximately ~15 million pieces of PPE for 400 long-term care employees senior living operators CaR aRES Fu CaRES Fund awarded over $1.8 million to Fund, an initiative of Sienna and three other approximately 400 long-term care employees to date senior living operators, provides one-time financial CaR CaRES Fu Fund, an initiative of Sienna and three other senior living As a founding member of CAPES Sienna is a founding member of grants of up to $10,000 to eligible long-term care operators, provides one-time financial grants of up to $10,000 (the Canadian Alliance to Protect CaRES Fund , an initiative of employees to eligible long-term care employees and Equip Seniors Living), Sienna Sienna is a founding member of CaRES Fund , an Sienna and three other senior helped source and provide PPE living operators that provides initiative of Sienna and three other senior living supplies at cost to small and one-time financial grants of up to operators that provides one-time financial grants of up “ We are very thankful for our hospital partners’ support not-for-profit Canadian $10,000 to eligible long-term to $10,000 to eligible long-term care employees who are helping us evaluate and implement additional operators amid the global supply care employees measures, processes, and protocols to care for and chain disruption protect our residents and team members .” 5
Marketing & Sales Initiatives Intensified marketing & sales initiatives across the retirement portfolio as residences are re-opening for new residents moving in and visitors Enhanced outreach strategy , including the relaunch of a professional referral program Redesigned sales incentive programs to help convert potential leads and increase deposits New centralized call centre scheduled to be fully operational in Q4 Launched “Staycation” program for new residents, including personalized gifts and entertainment Deposits from prospective residents more than doubled in July 2020 compared to June 2020 and July 2019 6
Communications Initiatives Increased and transparent communications to provide ongoing information of new developments, programs and initiatives Hosting of regular virtual town halls with residents, families and employees Issuing periodic e-newsletters , CEO messages and press releases to update employees and external stakeholders Launched CEO video series “ Stay Connected ” to answer team member questions CEO in- person “ Thank You Tour ” of residences across Ontario to show appreciation for team members and connect with residents and their families 7
Operating & Financial Highlights 8
Operating Performance Q2 Operating Performance Occupancy & Rent Collection tirement Occupancy 83.7% 83 Q2 2020 $16.6M 83.0% 83 82.3% 82 81 81.2% Long-Term Care Same Property NOI Q2 2019 $22.5M Q2 2020 $15.1M Retir Retirement Same Property NOI (0.8%) Q2 2019 $17.4M Apr May Jun Ju Jul Ju • 99.8% rent collection for the month of July Q2 2020 $31.8M Total Same Property NOI Pandemic Expenses Q2 2019 $39.9M Net Pand andemic Exp Expenses Q2 Q2 YTD June YT 2020 2020 2020 2020 Q2 2020 $0.249 Operating Funds from Operations (0.8%) Long Term Care $6.3M $6.4M per share Q2 2019 $0.356 Retirement $1.3M $1.4M General & Administrative $3.0M $3.0M Q2 2020 $0.248 Adjusted Funds from Operations (0.8%) Tot otal $1 $10.6 0.6M $1 $10.8 0.8M per share Q2 2019 $0.368 9
Financial Position Interest Coverage Ratio Debt to Adjusted EBITDA 3.9x 3.9x (1) 8.1x 7.9x 7.4x 6.9x 3.7x 6.7x 3.6x 3.5x 2016 2017 2018 2019 2020 2016 2017 2018 2019 2020 Q2 YTD Q2 YTD Debt to Gross Book Value Weighted Average Cost of Debt 3.9% 3.9% 3.8% 51.5% 49.6% 3.6% 47.7% (1) 46.0% 45.9% 3.4% 2016 2017 2018 2019 2020 2016 2017 2018 2019 2020 Q2 YTD Q2 YTD (1) Includes the repayment of $60 million in credit facilities subsequent to Q2 2020 10
Debt Profile Debt Capitalization Debt Maturities as at June 30, 2020 as at June 30, 2020 $456M Series A Unsecured Mortgages - Debentures Conventional 14% 23% $286M $1.1B Series B Secured $217M Debenture s (1) Debentures Total Debt Series B 23% Debenture s Series A Mortgages - CMHC Insured 25% $79M $48M Credit Facilities $21M 15% 2020 2021 2022 2023 2024 Thereafter (1) Net of principal reserve fund of $39M 11
Strong Liquidity & Financial Flexibility $540 M $200 M BBB 5-Year Unsecured investment grade rating from Unencumbered Revolving Credit Facility DBRS at interest rates based on the Asset Pool bankers’ acceptance rate plus 145 Reflects strength of balanced basis points (“bps”) or the prime rate portfolio and sophisticated plus 45 bps operating platform $50M additional capacity , , subject to certain conditions $240 M available liquidity As at June 30, 2020 12
Board of Directors & Senior Leadership Team Senior Leadership Team Board of Directors Nitin Jain Dino Chiesa * , Chair Director, President & CEO Board’s Tenure Nitin Jain Karen Hon Chief Financial Officer, Senior Vice President Janet Graham * Stephen Foster Paula Jourdain Coleman * Executive Vice President, Long-Term Care Mark A. Lugowski Brian Johnston * Executive Vice President, Retirement Operations Jack C. MacDonald * Olga Giovanniello Chief Human Resources Officer, Executive Vice President Stephen Sender * David Hung 3 years or less 4 - 7 years Since IPO (2010) Senior Vice President, Corporate Services * Independent Nancy Webb Senior Vice President, Public Affairs & Marketing 13
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