ATS -Taking Control of Sourcing and Spending The BMJ experience
Pre ATS ● Process o HR involvement in recruitment largely admin based o Clunky paper based process o 40+ vacancies with many open for >6 months ● Lack of control o Over costs o Tracking/metrics/data or analysis available o Poor HR awareness of vacancies ● Digital o No use of social media for recruitment o Limited online recruitment
Post ATS ● Increased control o Overhead costs - centralised budget, year on year CPH reduced by 40%, annual spend on track to reduce by 45% with increased volume o Funding of internal recruitment specialist who engages managers and provides continuous improvement o Tracking/metrics/data or analysis available e.g. time to recruit, advert source and diversity monitoring o Total HR awareness of vacancies o Required engagement programme ● Digital o Use of social media for recruitment - LinkedIn, Twitter, Indeed (Facebook in pipeline) o Completely online recruitment - shocked to receive postal application!
Post ATS ● Process o HR fully involved o Far more automated - from authorisation through assessment, interview and offer stage o 10-15 vacancies with average time to recruit 4-6 weeks (depending on level of role)
What we have learned ● Need to treat as a project with dedicated resource ● Need to get manager buy-in right from the start (change behaviours) ● Reporting tool improving - able to set KPIs ● Provides a good ROI via analysis ● Leads to a more efficient and robust process (more HR support for managers) ● Provides a good shop window and user experience - employer branding ● Raised profile of HR ● Customer support responsive
Next steps… ● Making managers more self sufficient ● Automate the job offer ● Use of the Talent Management tool ● Using the new reporting tool
Summary ● Decide what’s important to your organisation ● Provide a robust business case based on efficiency and ROI ● Be realistic about time frame & allocate dedicated resource ● Communicate change and provide support ● Provides control, efficiency, good ROI and improves user experience internally and externally Overall a very satisfactory and worthwhile investment
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