Analysis of Project based & other Analysis of Project based & other services to establish both social services to establish both social return on money invested and issues arising from that analysis i in terms of both efficiency & f b h ffi i & effectiveness effectiveness Scope of the Analysis Scope of the Analysis 1. Projects: Bridge, Beacon, Ash Villas, Foyer, Wirral Houses y Sefton properties 2. Other services: Provision of information, , Advice & Guidance (IA&G) 3. Environmental Framework & Sustainability A6 - 1
Methodology Methodology 1 1. Establish scope of each service & stakeholders E t bli h f h i & t k h ld involved 2 2. Establish inputs directly related to provision of Establish inputs directly related to provision of those services 3 3. Establish outcomes for all stakeholders & Establish outcomes for all stakeholders & possible values 4 4. Provide value in term of a ratio (£ x return for Provide value in term of a ratio (£ x return for each £1.00 invested) 5 5. (For environmental framework & IA&G (For environmental framework & IA&G – identify identify a possible SROI type framework to enable an analysis in future). y ) Consultation (1) Consultation (1) 1 1. S Service users i - 237 Service users 23 S i consulted by way of: - 1-1 interviews - Questionnaire - Files/staff comments 2. Staff - 17 staff (Project based) - 1 (DART) 1 ( ) - 9 staff (Head Office based) A6 - 2
Consultation (2) Consultation (2) Service User Questionnaire (1) - S i U Q ti i (1) • • - Long term outcome desired - Most important outcome - Barriers to achieving - Skills/assets - - Strongest areas Strongest areas - Weakest areas - Most improved areas - Which organisation can most help you to achieve Whi h i ti t h l t hi - Organisations most helping you to overcome barriers - Over what period do you expect to achieve p y p - Concentrate on strengths or weaknesses - What will sustain you in independent living. Consultation (3) Consultation (3) • Service User Questionnaire (2) - Sustainability: S i Q i i (2) S i bili - Information received at sign-up re: energy use - Improvement in knowledge & understanding - Information at sign-up re: recycling/ waste Information at sign up re: recycling/ waste disposal - How often do you recycle - How often do you recycle - Making use of green space - Value placed on green space l l d - Volunteering A6 - 3
Estimated Return on Investment Estimated Return on Investment • DART - £4.41 per £1.00 invested - £6.00 per £1.00 invested by £6.00 per £1.00 invested by DART (if Projects contribution also included) also included) • Projects - £6.60 per £1.00 invested • IA & G - £2.10 per £1.00 invested Conclusions & Recommendations Conclusions & Recommendations V l Values quoted are quite conservative t d it ti • • Project based “Management T oward Outcomes” framework • Project based agreed outcomes, targets for each area of business • Project based recording, measuring and reporting on “distance • travelled” Development of areas of expertise and how to use that to Development of areas of expertise and how to use that to • advantage Influencing commissioner decisions • Clarifying position re: Green Deal Clarifying position re: Green Deal • • Fuel Poverty Audit to identify any areas of concern • Establishing (further developing) the framework to capture value in • areas of “sustainability” and IA & G. f “ ” A6 - 4
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