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Access to International Access to International E-Marketplaces for Developing E-Marketplaces for Developing Country MSMEs Country MSMEs Julien Grollier Julien Grollier 1 Background Background Cross-border e-retail on the rise Until


  1. Access to International Access to International E-Marketplaces for Developing E-Marketplaces for Developing Country MSMEs Country MSMEs Julien Grollier Julien Grollier 1

  2. Background Background Cross-border e-retail on the rise  Until recently, e-commerce has been mostly domestic. But becoming increasingly cross-border (2016: 12% > 2020 > 22%) Participation of developing country MSMEs  Domestic e-commerce is growing but still nascent. Developing country MSMEs less cross-border, but high interest. Dominated by 3 International platforms + = 65% + 2

  3. International Platforms International Platforms MSMEs: Advantages of International Platforms  Easy, Cheap Setup  Instant access to buyers globally  Fulfilment solutions (FBA)  Data analysis tools  Building reputation internationally  Consumer trust 3

  4. International Platforms: Fulfilment International Platforms: Fulfilment COUNTRIES REACHABLE THROUGH AMAZON FBA With FBA, Amazon can facilitate shipping to 100+ markets Need to ship to an Amazon fulfilment center first, often abroad 4

  5. Access Barrier n°1: Seller Eligibility Access Barrier n°1: Seller Eligibility ACCEPTS SELLERS FROM: Not all sellers from all countries are eligible  Country limitations  Size limitations 5

  6. Access Barrier n°2: International Payments Access Barrier n°2: International Payments BANK ACCOUNT ACCEPTED FROM:  Sellers need an international bank account in an accepted major currency.  This excludes sellers from many countries, particularly in Africa 6

  7. Other Bottlenecks Other Bottlenecks Other bottlenecks for MSMEs  Documentation requirements  Cross-border product restrictions (SPS, TBT)  Standing out from the crowd: business skills and newcomer disadvantage  Need for (cost-) effective international delivery  Lower consumer trust depending on seller origin 7

  8. Alternatives Alternatives MSME Alternatives to international platforms  Websites & Online stores  Social Commerce  Regional market platforms  Target market platforms: commercial presence  In any case, all forms of cross-border e-retail require MSMEs’ capacity to handle both international payment and delivery 8

  9. Thank you! Thank you! Website Website www.cuts-geneva.org www.cuts-geneva.org 9

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