6 Techniques to Manage a Toxic Team Member Catherine Wilson & Rachel Lamsley Director of Legal Services & Senior Employment Law Adviser
Excellent client High quality satisfaction 17,500+ UK Fixed fee employers 1-1 relationships Hands-on with clients support
Agenda 1 Recruitment 2 Short Service Employees 3 Informal Action 4 Disciplinary Action 5 Performance Management 6 Settlement Agreements
Toxic Team Members – Who are They in Your Business? THE GOSSIPER THE BULLY THE TIME WASTER THE SHIRKER THE RULE BREAKER THE MOANER
The Challenges The Challenges Time Money
Technique 1 – Getting Recruitment Right Compare Plan Prepare Question
Technique 2 – Making the Most of Short Service Options Things to Consider: Check contract & handbook Protected characteristics Automatic unfair dismissal
Technique 3 – Taking Informal Action Meetings Memos Empower Managers
Technique 4 – Disciplinary Action Investigate Formal Hearing Outcome Appeal
Technique 5 – Performance Management Appeal Informal Action Performance Formal Warnings Improvement Plan
Technique 6 – Settlement Agreements Financial incentive or other consideration Waive rights to bring a claim Legal Advice
Top Tips Get Engage with Clear handbook & Deal with recruitment Train managers staff Red flags things quickly policies right!
Have a Question or Want to Find out More? elliswhittam.com @elliswhittam 0845 2268 393 catherinewilson ellis whittam @elliswhittam.com ellis whittam
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