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2019 Full Year Results Presentation 10th March 2020 Daksh Gupta Chief Executive Officer Richard Blumberger Chief Financial Officer New Audi RS Q8 2 Agenda 2019 and 5 year key highlights, and market overview Daksh Gupta


  1. 2019 Full Year Results Presentation 10th March 2020 Daksh Gupta Chief Executive Officer Richard Blumberger Chief Financial Officer

  2. New Audi RS Q8 2

  3. Agenda • 2019 and 5 year key highlights, and market overview – Daksh Gupta • Financial review – Richard Blumberger • Update on business initiatives, strategy, 2020 outlook and summary – Daksh Gupta • Q&A 3 2

  4. 2019 and 5 year key highlights, and market overview Daksh Gupta Chief Executive Officer

  5. Strong track record since IPO provides solid platform for growth Continual Strong M&A Strong organic Continual focus National investment in track record growth and on portfolio footprint retailing consistent £160m+ invested management excellence, 28 counties (2015: 16) market SG Smith, Ridgeway Leasing, non-core and 132 operating units technology and outperformance and 20 additions in sub-scale exits (2015: 76) online presence 2019 £24.9m Revenue Continuing 5 years ranked returned to Over £100m growth of underlying PBT in UK’s best shareholders invested into 217% to up 246% to workplaces in dividends * £2.3bn the portfolio £22.1m Driving customer Equating to 31.96p per satisfaction 16.7% CAGR 19.8% CAGR share * 2019 dividend to be approved by shareholders at 2020 AGM 4 5 5

  6. Another year of strong like-for-like outperformance against the market A D J U S T E D GROSS OPERATING TOTAL PBT ** REVENUE * N E T PROFIT % * PROFIT* L E V E R A G E D E B T * * * £2,209.6m +2.2% 11.4% -17bps £33.1m -4.1% £22.1m -10.8% £30.6m 0.72x 2018: £2,161.5m 2018: 11.6% 2018: £34.5m 2018: £24.7m 2018: £5.1m 2018: 0.12x NEW RETAIL AFTERSALES DIVIDEND FLEET UNITS * USED UNITS * REVENUE * MAINTAINED UNITS * -2.2% +4.5% +6.1% +3.2% Final FYR 5.69p 8.54p market -3.2% **** market -1.7% **** market -0.1% **** * Like-for-like (includes group businesses or activities that have been active or trading for a period of 12 consecutive months and excludes businesses or activities that do not have 12 months trading activity); ** Continuing operations underlying; *** Throughout the presentation adjusted net debt is 5 6 a non GAAP measure that excludes IFRS 16-related lease liabilities; **** SMMT registrations which includes impact of dealer self-registration activity

  7. 2019 key highlights • Record revenue of £2.3bn, with fifth successive year of like-for-like growth since IPO of 2.2% to £2.2bn • Strong like-for-like outperformance against the market for total new units, new retail units, new fleet units and used units • £31.6m invested in 20 new businesses through 8 acquisitions or start-ups • Marshall is now the largest partner for Volkswagen Group in the UK, adding 5 Volkswagen passenger car franchises, 2 Volkswagen commercial vehicle franchises and 7 ŠKODA franchises. The Group is now the largest partner for each of these brands by number of sites • Acquired 2 Honda franchises in Reading and Newbury, taking our representation to 8 locations and reinforcing our number 2 position with the brand Extended our relationship with Volvo by adding 9 th franchise, cementing our number 1 position with the • brand • Continued investment in our portfolio – £15.2m in the year * • Full year dividend maintained at 8.54p per share • Ranked as one of the UK’s best workplaces for the 5th consecutive year – recognised with coveted laureate award * Excluding freeholds from acquisitions 7 6 5

  8. New car market update BMW Concept 4 Series Coupé 8

  9. Despite new car market decline, MMH grew like-for-like volumes UK Market UK NEW CAR REGISTRATIONS (m) • 2.31m new cars registered in 2019, down 2.4% • Retail down 3.2%, fleet / business down 1.7% • Registrations by fuel type: 2.5 • Diesel down 21.8% (25.2% share) • Petrol up 2.2% (64.8% share) • AFVs up 20.6% (7.4% share) 2.0 • BEVs up 144.0% (1.6% share) • Fines introduced under CAFE regulations in 2020 1.5 • As a result, December 2019 experienced some pull-forward • Latest SMMT forecast for full year 2020 -2.6% to 2.25m • Increased VED and company car tax from April 2020 1.0 MMH 0.5 • Despite declining markets, MMH outperformed the total new car market, as well as new retail and fleet units, an excellent result • Like-for-like total new unit sales up 0.3% 0.0 • Like-for-like new retail unit sales down 2.2% • Like-for-like fleet unit sales up 4.5% • Strong like-for-like margin growth to 7.4%, +27bps AFV Petrol Diesel • PCP remains popular with 80% of new car finance cases (2018: 81%), 83,268 Live PCPs (2018: 69,429) Source: SMMT 9 7 6

  10. Used car market update New Ford Mustang Mach-E 10

  11. Market outperformance delivering record result UK USED CAR MARKET (m) UK Market • 2019 used car transactions down -0.1% to 7.9m 9.0 • Q2 saw residual value pressures driven by a 8.0 combination of factors • H2 residual value stabilisation 7.0 • 2020 full year forecast down -1.4% 6.0 MMH 5.0 • Record used unit sales performance • Like-for-like used unit sales up 6.1% 4.0 • Like-for-like revenue up 5.3% 3.0 • Like-for-like margin down 47bps to 6.7% • Continued 56 day stocking policy and use of data / 2.0 technology through ‘Phoenix 2’ remain key differentiators 1.0 • PCP penetration of used finance cases stable at 63% 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 (2018: 63%) Source: SMMT and Cox Automotive 11 8 7

  12. New Hyundai Kona Electric 12

  13. Aftersales continues to remain resilient UK Market • 34.3m passenger vehicles in UK * UK PASSENGER VEHICLE PARC (m) 35 • 40.1m including commercial vehicles 34 33 • 2019 new car market down -14.2% on 2016 peak 32 • Decline in segment 1 (vehicles 0 - 3 years old) 31 30 • Lower new car sales volumes resulted in less pre 29 delivery inspection work 28 27 • Lower warranty work in certain brands 26 MMH 25 14 15 16 17 18 19* • Like-for-like aftersales revenues up 3.2% • Further investment in resource to drive aftersales • New Aftersales Director joined Operating Board 34.3m 1.6% • Increase in new and used car PCP increasing segment 2 and 3 penetration Passenger CAGR 6 year vehicles in UK * growth * Source: Department for Transport Q3 2019 13 9

  14. Financial review Richard Blumberger Chief Financial Officer

  15. 2019 key financials • Record revenue of £2.3bn, with fifth successive year of like-for-like growth since IPO up 2.2% to £2.2bn • Strong like-for-like outperformance against the market for total new, new retail, new fleet and used units • Gross margin remains strong at 11.4%, marginally down • Continued disciplined cost management, like-for-like operating expenses up 1.5%, or 1.8% excluding lease disposal • Reported underlying PBT of £22.1m, down by 10.8% against last year’s record result, reflecting difficult market conditions and after absorbing losses of recent acquisitions • Strong balance sheet with £202.3m of net assets, £2.59 per share • £124.9m of freehold land and buildings • Adjusted net debt £30.6m, driven by acquisitions, capital expenditure and the working capital impact of strong fleet volumes at the end of the year • £31.6m on acquisitions, including 7 ŠKODA retail centres, 5 Volkswagen passenger cars, 2 Honda, 1 Volvo • £15.2m capital expenditure • Full year dividend 8.54p per share, in line with prior year 15 11 5

  16. New Jaguar F-Pace SVR 16

  17. Strong organic and acquisitive revenue growth Reported (£m) 2019 2018 Var • Revenue benefitted from acquisitions and strong organic growth Revenue 2,276.1 2,186.9 4.1% Underlying PBT 22.1 24.7 (10.8%) • EPS down due to lower profit and higher effective tax rate Reported PBT 19.6 18.0 8.9% • Return on capital employed Underlying EPS 22.9 26.3 (12.9%) impacted by loss making acquisitions (184 bps) ROCE 10.9% 12.8% Like-for-like (£m) 2019 2018 Var Revenue 2,209.6 2,161.5 2.2% • Pleasing organic like-for-like growth in revenue Gross profit 252.3 250.4 0.8% • Gross profit increase by 0.8% Gross profit % 11.4% 11.6% (17bps) • Gross profit % marginally down Operating expenses (219.3) (215.9) (1.5%) Operating profit 33.1 34.5 (4.1%) ROS 1.5% 1.6% (10bps) 12 17 11

  18. New Kia Sorento 18

  19. Like-for-like outperformance in all segments Like-for-like 2019 2018 Var mix * mix * • New retail turnover per unit revenue (£m) impacted by fleet mix 46.8% 1,060.2 New 1,056.7 (0.3%) 48.1% • Increased used to new retail car Used 951.0 903.4 5.3% 42.1% 40.9% ratio, 1.60:1 (2018: 1.47:1) AFS 250.1 242.3 3.2% 11.1% 11.0% • Growth in both service and parts drive 3.2% increase in aftersales Other (48.2) (44.4) revenue Total 2,209.6 2,161.5 2.2% Like-for-like 2019 2018 Var SMMT 2019 unit sales New retail 28,047 28,666 (2.2%) New retail (3.2%) Fleet 17,994 17,217 4.5% New fleet (1.7%) New 46,041 45,883 0.3% New total (2.4%) Used 44,752 42,177 6.1% Used (0.1%) Total 90,793 88,060 3.1% * Excludes internal sales 13 19 12

  20. New Land Rover Defender 20

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