10/14/2014
Neil Ashe President and CEO Global eCommerce 10/14/2014
Anticipating customer needs 3 10/14/2014
Anticipating customer needs: Savings Catcher Key program statistics 33MM + # of receipts submitted to date 2MM + # new walmart.com customers brought in by Savings Catcher As of Aug. 4, 2014 4 10/14/2014
Redefining the Walmart experience Stores Smart & clubs phones Tablets Pick up Computers Home delivery 5 10/14/2014
Leveraging our foundation Stores Smart & clubs phones Tablets Pick up Computers Home delivery 6 10/14/2014
Fernando Madeira Michael Bender President & CEO, walmart.com Chief Operating Officer, Global eCommerce Founder and CEO of Terra.com 2009 World Economic Forum Young Global Leader EVP & President, Walmart U.S. 2004 Entrepreneur of the Year (Brazil) EVP, Sales & Marketing, Cardinal Health INSEAD, Harvard Stanford, Kellogg 10/14/2014
Offering customers more options online Tripled the size of Smart- Smart assortment over last 2 years Stores phones phones & clubs 10x increase in the size of Tablets assortment YOY 1 Pick up Computers Home Doubled general merchandise delivery assortment YOY 1 Brazil marketplace opened in October 2013 8 10/14/2014
New Walmart digital experience Smart Smart- phones Stores phones & clubs Tablets Pick up Computers Home delivery 9 10/14/2014
New Walmart digital experience Smart Smart- Smart- phones Stores phones phones & clubs Tablets Pick up Computers Home delivery 10 10/14/2014
New Walmart digital experience Smart Smart- Smart- phones Stores phones phones & clubs Tablets Pick up Computers Home delivery 11 10/14/2014
New Walmart digital experience Smart Smart- Smart- phones Stores phones phones & clubs Tablets Pick up Computers Home delivery 12 10/14/2014
New Walmart digital experience Smart Stores phones & clubs Tablets Pick up Computers Home delivery 13 10/14/2014
New walmart.com experience 14 10/14/2014
More ways to serve customers Pick up Smart Stores phones & clubs Tablets Pick up Computers Home delivery 15 10/14/2014
More ways to serve customers Pick up & Delivery Smart Stores phones & clubs Tablets Pick up Computers Home delivery 16 10/14/2014
More ways to serve customers Pick up Smart Stores phones & clubs Tablets Pick up Computers Home delivery 17 10/14/2014
More ways to serve customers Pick up Bentonville, AR Denver, CO Smart Stores phones & clubs Tablets Pick up Computers Home delivery 18 10/14/2014
Serving moms in Denver 19 10/14/2014
Serving customers across markets Stores Smart & clubs phones Tablets Pick up Computers Home delivery 20 10/14/2014
Focusing on largest eCommerce markets first All 11 Walmart GeC Markets: ~ 75% (% of FY20 World eCommerce ) 21 10/14/2014
Building the digital foundation Next-generation Technology Data & insights Talent supply chain 22 10/14/2014
Pangaea: eCommerce operating system TECHNOLOGY Pangaea will improve speed, scalability, flexibility, and more CUSTOMERS BUSINESS & ASSOCIATES Pangaea will transform Pangaea offers better tools the customer experience and automation, global readiness, larger catalog capacity, makes it easier to do our job 23 10/14/2014
Data and insights to drive decisions Customers Merchants Operators 24 10/14/2014
Next generation supply chain Winning by being Walmart Dedicated Shared Ship-from- fulfillment distribution store centers centers locations 25 10/14/2014
Our leadership team is in place Anne Myong Fernando Madeira Jamie Iannone Michael Bender Jeremy King CFO President & CEO President & CEO COO CTO Global eCommerce walmart.com samsclub.com Global eCommerce Global eCommerce 26 10/14/2014
Building best-in-class technology company on strength of talent Direct hire program Talent acquisition through M&A Full-time hiring # applicants for tech roles at 2014 ~ 34,000 Walmart GeC (US only) % of applicants who were < 2% 2013 extended offers Offer acceptance rate 80%+ Sep FY14–Sep FY15 2012 Intern program ~ 65% YoY increase in # interns 2011 ~ 80% % of interns with Masters / PhD 27 10/14/2014
Building an internet technology company inside the world’s largest retailer 28 10/14/2014
Results: We’re outpacing market growth Note: Market growth estimates provided by Forrester. FY15 Walmart revenue growth is estimated. 29 10/14/2014
Offering our customers more this holiday Stores Smart & clubs phones Tablets Pick up Computers Home delivery 30 10/14/2014
Key takeaways Marrying best-in-class eCommerce with assets of world’s largest retailer Anticipating customer needs Offering access, experience and expanded assortment at Walmart prices Outpacing market growth in key markets 31 10/14/2014
Thank You 10/14/2014
Q A 10/14/2014
10/14/2014
Recommend
More recommend
