Highway Maintenance Scrutiny Review Transport and Climate Change Scrutiny Commission 4 th October 2012 • 31/7/12 Scrutiny Meeting Presentation Recap • Mayoral Delivery Plan Highway Maintenance Review - • Previous & Current Work Programmes Beneficial Impacts of Maintenance • Highway Maintenance Benefits • Impact of Recent Works on Complaints • Impact on Defect “Hot-Spots” Martin Fletcher, Group Manager, • Impact on Public Safety & Insurance Claims Highway Maintenance • Summary 31/7/12 Scrutiny Meeting Recap Mayoral Delivery Plan • “Getting About in Leicester” theme • Road network is single biggest Council owned asset Themes / Key performance Targets Key Key plans Key enablers • Climate change impacts – cold & wet weather Objectives measures projects/programmes and and activities strategies • Ageing road network & heavier traffic loading Improving the 1. Road condition 1. Average of 5000 Capital Maintenance Local City Council • Utility reinstatements – impact on road condition condition of pot holes filled per programme Transport Transportation public 2. Delivery of year Plan and Highways • Rate of deterioration increasing – potholes increase highways Connecting Pothole repairing Leicester 2. Delivery of Transport • Highway asset is depreciating in value (WGA) highway/path Connecting Connecting Leicester Asset improvements Leicester infrastructure Management • Major long term investment needed highway/path improvements Plan improvements Connecting • Safety – paramount Leicester • Inspection regime essential – claims repudiation • Keep the water out – surface treatment prolongs life • City Mayor committed to improving road conditions • Places a high priority on capital maintenance & • Concrete roads – expensive long term problem repairing potholes Mayoral Delivery Plan Current Programmes 2012/13 • Dangerous pothole numbers being contained: • £1.74 million Capital Maintenance • 66 Streets • Mixture of different types of scheme: – £567k Principal & Primary Road Major Schemes – £450k Structural Repairs & Resurfacing Sites – £97k Concrete Road Repairs – £213k Surface Dressing Programme – £408k Footway Maintenance Schemes • But – must not get complacent as numbers still high 1
Current Programmes 2012/13 Previous Programme 2010/11/12 • £1.18 million Revenue Growth Bid: • £1 million “pothole” programme – £175k Reactive Safety Repairs (Dangerous Defects) • Response to impact of 3 severe winters – £140k Non-intervention Level Pothole & Footway Defects • DfT Emergency Funding – £449k Structural Repairs, Surface Dressing Pre-Patching • Council Capital Contribution and Resurfacing • 49 road schemes carried out – £113k Concrete Road Maintenance Scheme – £57k Highway Drainage • Included “Ward Based Approach” – £20k Road Markings • Tackled the worst streets – high volume of – £115k Highway Trees, Grass Cutting & Weed Control complaints & media interest (e.g. Coleman Road) – £60k Street Lighting – £46k Bridges, Road Markings, Joint Sealing, etc. Previous Programme 2010/11/12 Previous Programme 2010/11/12 • Coleman Road before works in 2010/11: • Coleman Road after works in 2010/11: Benefits of Road and Footway Impact of Recent Works on Complaints Maintenance & Improved Road Surfaces • Improves the look and feel of the street environment • Complaints have reduced by 24% – i.e. the street does not look “run down”. % Reduction on • Encourages economic development – a place where Financial Year 2009/10 2010/11 2011/12 2009/10 people want to live and work. Total Number of 5867 5397 4471 -24% • Smoother traffic flows – less slowing and accelerating Complaints to avoid potholes. Carriageway • Improved ride quality encourages bus patronage and Pothole 1565 1614 1007 -36% Complaints cycling – reduction in traffic volumes. Pothole • Good footpaths encourage walking – healthier 27% 30% 23% Complaints (%) citizens. Footway Defect 935 742 734 -21% • Safer roads – e.g. improved skid resistance. Complaints • Reduced CO2 and air pollution. Footway 16% 14% 16% Complaints (%) • Overall impact on the general well-being of the City. 2
Impact of Recent Works on Complaints Impact on Defect “Hot-Spots” • Pothole complaints down 36% • Recent maintenance schemes show positive impact • Revenue Growth Bid and Emergency Pothole on complaint numbers – a measure of “public Funding used to tackle the worst streets that were satisfaction” with the roads in these locations generating a high number of complaints. • Improvement reflects impact of Mayoral Pledge to Number of Number of Sample of Previous Maintenance address the pothole situation. Complaints Complaints after Defect “Hotspot” scheme carried out between 2006 & maintenance Streets in: • Potholes (22%) and footway defects (16%) still before works scheme carried out account for the Lion’s share of all highway Gallowtree Gate 2007/8 15 5 complaints. Coleman Road 2010/11 54 6 Rowlsey Street 2010/11 32 2 • Need to maintain the levels of funding we have seen Avebury Avenue 2010/11 51 2 in the last 2-3 years if we are to keep on top of the Marwood Road 2010/11 10 0 situation. Westcotes Drive 2010/11 45 4 Impact on Public Safety & Insurance Impact on Defect “Hot-Spots” Claims • Conversely complaints about roads where no • Robust Highway Maintenance programmes improve maintenance has been carried out are increasing: public safety and reduces risk to Council from Claims Sample of Current Total Number of Number of Claims made against LCC 4 years either side of works: Defect “Hotspot” Complaints since Complaints in last % Streets 2006 2 to 3 years LOCATION Claims – Pre-Works Claims Post-Works Parker Drive 17 11 65% Gallowtree Gate 25 2 Woodgreen Road 10 9 90% High Street 7 2 Thorpewell 10 8 80% Halford Street 7 2 Sawley Street 20 15 75% Market Street 5 1 Combe Close 9 9 100% Total 44 9 Woodstock Close 10 9 90% � 79% Reduction in insurance claims Public Liability Insurance Claims Summary Points • Effective safety inspection and reactive repair regime combined with realistic maintenance programme • Robust planned maintenance programmes essential to improving road condition long term. reduces “waste” on insurance claim pay-outs • Positive impact on public satisfaction – performance indicators such as complaints and claims. Highways Insurance Claims (Paid & Reserved): • Robust reactive safety repair and risk management regimes reduces “waste” expenditure on insurance Personal Injury Vehicle Damage Reserved Total claim pay-outs. £895,174 2009 - 2010 £516,719 £3,078 £1,414,961 £329,081 • Planned maintenance programmes combined with 2010 - 2011 £479,012 £8,366 £816,459 £535,105 effective safety repair regime – essential to ensuring 2011 - 2012 £176,933 £9,489 £721,527 £376,761 the safety of the public. 2012 – Oct £81,521 £ 6,529 £464,811 Grand Total £1,254,185 £27,462 £2,136,121 £3,417,758 � 65% “Saving” 2011/12 on 2009/10 3
Summary Points • Highway assets will always deteriorate with time. • Highway condition is a significant public concern. • Funding for maintenance needs to be realistic and reflect the importance of the asset to the City’s well- being. • Recent increase in expenditure has addressed some of the worst streets. • Other roads now becoming a priority as they deteriorate. • Accordingly, we need to maintain and prioritise highway maintenance funding into the future. 4
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