ManpowerGroup Russia & CIS 1
ManpowerGroup Russia & CIS Management Hugh Piper Svetlana Korshunova Country Manager Head of Sales & Marketing ManpowerGroup Russia & CIS Nikita Zotov Ilona Ivans Director ManpowerGroup National Recruitment Head Russia & Russia & CIS CIS Olga Kuzmina Anna Burova Director Head of Consulting Olga Yasinskaya Ivan Berdinskikh Head of Strategic Client Legal & Compliance Director Management 2
Contents ManpowerGroup Russia & CIS in figures Our Clients ManpowerGroup vision ManpowerGroup Services and Solutions Recruitment • Recruitment Process Outsourcing Staffing and Target Based Outsourcing • Complex Solutions types • Staffing • TBO General Office • TBO Field Force • TBO Industrial • HR & Payroll Outsourcing HR Consulting Legal Consulting 3
ManpowerGroup Russia & CIS in figures 9 Branches in Russia 23 years Moscow ManpowerGroup St. Petersburg worldwide Volgograd on the Russian market Samara Novomoskovsk Kaluga 400 000 clients in 80 countries 800 Novosibirsk One of Fortune 500’s Most Ekaterinburg Admired Companies Nizhny Novgorod $20 billion revenue Clients in Russia and CIS 3500 offices 4 Countries 3,5 million employed people Russia worldwide per year 6000 Ukraine Named World’s Most Ethical Belarus Kazakhstan Company Strategic partner of the World Associates on Economic Forum in Davos assignment 4
Our Clients Pharma Retail Oil & Gas FMCG • • • • Abbott Laboratories IKEA Linde Group Avon Products • • • Astra Zeneca • OBI Royal Dutch Shell Colgate-Palmolive • • • D-Orthopaedics Media Markt Janssen Cosmetics • • Eli Lilly X5 Retail Group • Gillette IT\Telecom • GlaxoSmithKline • L’Oreal • Hewlett Packard • • Medtronic Logistics Clarins Group • Oracle Corporation • Merck Sharp & Dohme • • • DHL Express Procter & Gamble Autodesk • • Pfizer • • Perfetti Van Melle Kuehne + Nagel Lenovo Group • Pierre Fabre • • Davide Campari BT Group • Ranbaxy Laboratories • • Croc Bank & Consulting International Business • • Roche Group • Grohe Citibank Machines Corporation • Sanofi • • • Shiseido Company Accenture Gigaset • • Teva Pharmaceutical • • La Prairie Group Ericsson EY • AIPM • • • The Coca-Cola Standard & Poor's Amadeus IT Holding • Johnson&Johnson • • Company Telecom Italia Mastercard • • Siemens Healthineers • Bacardi • Sberbank Technologies Avangate • Agilent Technologies • • • Pernod Ricard KPMG Advanced Micro Devices • • Mallinkrodt • • Tchibo Veritas Technologies Credit Agricole • Sirona Dental Systems • Lindt & Sprüngli • Garanti Bankası • Shire Rus • • Yum! Brands Allen and Overy Automotive • • The Goldman Sachs KIA Motor Equipment Fashion Retail • Group Mazda Motor • • Hermès Gates Corporation • Fiat Automobiles • • Caterpillar Tiffany & Company • Volkswagen • • Groupe SEB • Vertu Jaguar Land Rover • • Siemens Gaz Turbines BNS Group • • Robert Bosch H&M • • Emerson Electric Prada • • Scott Safety Indetex • • Schindler Group Louis Vuitton 5 • Otis Elevator Company
ManpowerGroup Vision OUR VISION is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. ManpowerGroup in business organizations Awards 6
ManpowerGroup Services and Solutions Staffing and Target Based Consulting Recruitment Outsourcing HR consulting Professional Search and Temporary Staff • Outplacement Provision Selection • Salary Surveys • Career Management TBO Mass Recruitment • TBO Reception Legal Consulting • Call-Centre • Labor Safety Consulting and • Direct Sales Support Audit • Industrial TBO • Development and Executive search Implementation of Labor Safety System • Labor Safety outsourcing • HR related Legal Consulting Recruitment Process HR & Payroll Outsourcing Outsourcing (RPO) 7
Recruitment 8 8
Recruitment Daily update Clear of the in- Filling all types Russia division house of offices, retail Belarus between Guarantee database of and industrial Ukraine expertise and Replacement active and vacancies Kazakhstan position passive levels candidates Professional Search Mass Recruitment Temporary Staff Executive search and Selection Recruitment • Job interviews, • Training for Temporary • Selective Search • Fast Formation of team candidate’s presentation • Long and Short lists Staff for mass projects • Immediate provision of • Maintenance of large and communication provision on Clients CV’s skills Appraisal, volume short and long- Request • Execution of projects in • Filling Executive and professional potential term temporary projects Assessment; by means of an singular field-specific any field • Search for candidates allocated team of vacancies • Use of Global Methods of ready to relocate consultants • Counselling meetings ManpowerGroup with candidates and clients. 9
Recruitment ManpowerGroup Client Sophisticated candidate assessment Assembling candidate pool Technical skills assessment based on competences and Short-list provision skills Identifying resources Client's interviews Final Search & Selection started candidate selection Feedback Communication on specifics Scope of Work Definition Job Offer preparation Candidate Inquiry and Job successfully Description employed у Assessment centers • Conducting group and individual evaluation of candidates • Organization assessment centers • Conduction competencies interviews • Certified Staff Assessment Managers 10
Recruitment 60 Industries • Sales and Marketing, FMCG • Sales and Marketing, Retail consultants • Sales and Marketing, B2B • IT, Telecom • Engineering • Construction 3500 3500 • Purchasing • Logistics • HR • Administrative Staff • Pharma and Medicine • Finance and Accounting candidates employed • Legal across Russia & CIS 85% of clients return to us (with repeated requests) 45% of clients transfer their positions to other locations and CIS 11
Recruitment Process Outsourcing (RPO) Recruitment Support Project RPO End to End RPO Transfer separate recruitment Transfer of specific Transfer of all recruitment processes to ManpowerGroup processes or all the processes for the contract Russia & CIS recruitment processes to be period supported at particular time/season New Product Launch Global / Sharp Business Increase Change of Business Strategy RPO RPO – transfer of operational responsibility for one or more recruitment processes, including administrative ones, from the client to the service provider 12
Staffing and Target Based Outsourcing 13
Types of Complex Solutions Staffing Functional outsourcing Target Based Outsourcing Under the Under the Service Provision Term Up to 9 months agreement agreement Labor Safety Services Client Process Management Client Under the Operational Management Client agreement Responsibility for the Client Client Result Client Client Payroll Management 14
Staff provision 116 116- ФЗ 116 116 9 Federal ral 10 % Provi visio sion Term Quantity ntity Law Law The e percent entage ge of mo months tempo porary staf aff Staff ff Managemen gement Labor r Safety ety Tempo mporary ary Is carried d out by the e client nt Is carried out by the e client Cirque ue du du Soleil il Staff Accreditatio reditation Provi vide der Iss ssued ed by the e Feder eral Service for La Labor and d Empl ploy oymen ent Privat ate e Empl ployment ent Age genc ncy Manp Ma npower er • Replacement of temporary absent workers • Temporary / Season business expansion 15
TBO General Office • Secretaries • Supervisors Office TBO • Call-center Specialists • Travel-support specialists More than employees on Complex Process Management: • Recruitment projects 50 • Replacement • HR administration • Payroll • Quality control projects in 2016 more than • ManpowerGroup’s Secretary Academy trainings • Uniform provision 15 Key benefits • Guaranteed replacement in 4 hours • Risk minimization • Client focus on core business • ManpowerGroup technologies and expertise • Maintenance of optimal headcount • Legal & Compliance Safety • Costs Optimization 16
TBO Field Force Field personnel in the Merchandising FMCG • Filling and monitoring shelf space • Salesforce outsourcing • Stock control • Brand Consultants • Planograms observance • Sales Representatives • Product representation, POS-material • Shop Assistants and additional equipment installation • Promotions Audit Organization of Promotions • Price (Price tags) relevance, shelf share • Product demonstrations • Standards compliance • Samples demonstrations • Mystery Shopper and Customer Survey • Tastings 17
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