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HERMES HERMES Re-inventing Ground Re-inventing Ground Handling Handling 2
HERMES Created by Ground Handlers for Managing Ground Handling Operations 3
HERMES Local Customs Authority OUTBOUND / EXPORT CUSTOMS Electronic Interface Real-Time BIP Legacy MANAGEMENT MANAGEMENT Handling WAREHOUSE DOCUMENT TRANSFER BILLING Service Level Monitoring Truck Queues Revenue Accounting Service Recovery MESSAGING In/Outbound ULD Engine Accounts Management INBOUND / I M P O R T 4
Pre-emptive Service Management Dynamic profiling according to Service Level Agreement Real-time monitoring of service Proactive error prevention with 3 alert levels: Warning, Error, About to Fail Automatic Service Recovery (missing/found cargo) Dynamic checklists for Recovery actions Runs on wall mounted displays Making Standards as Individual as the Customer! 5
A8 Outbound / Export Functionality Goods and Documentation Acceptance AWB Management (Cut AWB) Comprehensive AWB History Complete FWB Management Security Management Dangerous Goods Management Flight Manifest Automatic Messaging (Flight Departure) Pallet Management ULD Tag Management Airlines interrogation screens 606 Barcode Label Management 6
Snímek 6 A8 Remove Partly for DGR what is pallette management what is ULD TAG management ??? move flight manifest bellow ULD and pallet management Add the word IATA before the 606 David; 17.7.2002
A9 Inbound / Import Functionality Pre-Flight Manager (What to expect) FFM Management Breakdown Order Management (ULD+AWB) Customs Clearance Management Automatic Transfer management (by air, road, BIP) Goods Delivery Management Airside Service Level Monitoring Comprehensive AWB history 7
Snímek 7 A9 remove automatic for transfer management remove the SLA in brackents for Airside management David; 17.7.2002
Warehouse Management Automated warehouse with RF Hand Held Technology Barcode System Management � Location, Cargo, ULD, Doors etc. Inventory Check Breakdown Management Build-up Management Racking Manager Damaged ULD Management Damaged Cargo Management 606 Barcode Printing Management (optional) 8
A10 Billing & Accounts Automatic Charges: � Export / Import (security, storage, etc.) � Agent / Airline (rates, loose/unitise, etc.) Manual Charges (BIP, special handling, etc.) Tariff Manager (by Airport, by Airline, by Agent, Default) Invoicing Module Invoice Query Management Dynamic Invoice Rule Manager Multi Currency Cash and Account Customer Management Accounts Interface Legacy Loading Cartridges 9
Snímek 9 A10 to change the order of invoice Q management and invoice template David; 17.7.2002
A12 Customs & Messaging Customs � Comprehensive real-time Customs Manager � Covers Export / Import / Transfers � Customs Snag Manager � Customs Clearance indicator across the handling process Messaging � Inbound / Outbound � EDI / Email / FAX / XML � CargoIMP, SITA � Multi Versions Messaging (i.e. FFA V3, V2, V1) � Built-in Message Broker � User controlled message builder 10
Snímek 10 A12 change FSA to FSU David; 17.7.2002
Management Information Complete operational statistics Performance statistics for airline customers Originating hub performance monitoring Other 3rd party service providers (ramp) Customised reports to customers’ own specification 11
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Main Menu Main Menu 13
Service Level Service Level Monitoring Monitoring 14
Monitor by Monitor by operational Area operational Area 15
Pre-emptive alerts by Pre-emptive alerts by shipment profile shipment profile 16
Vehicle Vehicle Control Control 17
Quick Data Quick Data Capture Capture 18
AWB Status AWB Status Indicators Indicators Main Main Operational Operational AWB Form AWB Form 19
FWB Form FWB Form 20
AWB Charges AWB Charges 21
Truck Queue Truck Queue Function Function 22
Truck Queue Truck Queue Control Control 23
Security Security Function Function 24
Security Security Control Control 25
Manifest Manifest Function Function 26
Control by Control by Carrier Carrier 27
Warehouse Build-up Warehouse Build-up Control Centre Control Centre 28
Shipments Shipments Built for Built for Booked but not Booked but not flight flight Shipments in Manifest Shipments in Manifest yet received yet received process Control process Control ULDs to Ready to ULDs to Ready to Shipments to Shipments to Destination be Built to Destination be Built to Destination Destination flight flight 29
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ULD Contents ULD Contents 31
Drill-down to Drill-down to AWB details AWB details 32
View detailed View detailed AWB History AWB History 33
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Plan break-down Plan break-down while flight is still while flight is still in the air in the air 35
Know what’s on Know what’s on the flight from the flight from FFM FFM 36
Work on Work on electronic electronic AWB (FWB) AWB (FWB) 37
Transfer by Air Transfer by Air function function 38
Transfer by Air Transfer by Air Control Control 39
Road Feeder Road Feeder Function Function 40
Road Feed Road Feed Control Control 41
Real-time Real-time Operation Operation Monitoring Monitoring 42
Real-time Real-time Operation Operation Monitoring Monitoring 43
Real-time Real-time Shipment Level Shipment Level Monitoring Monitoring 44
Act before Act before service failure service failure occurs occurs 45
Manage Manage Irregularities Irregularities 46
Track what to Track what to do and when to do and when to do it do it 47
Step-by-step Step-by-step guidance guidance 48
Sample Reports Airline Name 49
Sample Reports Airline Name 50
Sample Reports Airline Name 51
Sample Reports Airline Name 52
Sample Reports Airline Name 53
Sample Reports Airline Name 54
Sample Reports Airport A/P Airport 55
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