1. Certification 2. Proper Fit 3. Liability Q&A 1 2/10/2015 - PDF document

2/10/2015 C ERTIFICATION , P ROPER F IT , L IABILITY Shay Timms, CEO 1. Certification 2. Proper Fit 3. Liability  Q&A 1

2/10/2015  ASTM International  Sets standards for a variety of products worldwide.  ASTM standard F1163-04a  Specification covers minimum performance criteria and describes test method.  SEI  Voluntary third party certification that helmets meet current standard.  SEI requires testing at an independent lab to the F1163 ASTM standard. 2

2/10/2015  ASTM/SEI helmets contain their date of manufacture and the SEI seal under the headliner inside the helmet.  Visit SEI website to view a listing of SEI certified helmets. ▪ www.seinet.org  Current Certification Standard ▪ ASTM F1163-04a  Future Standard ▪ ASTM F1163-13  http://www.youtube.com/watch?v=7_Rr6OKaqAQ  Recommend 5 years from date of purchase.  Exceptions:  One impact only – any impact. May not be visible  Exposed to high heat (inside hot car), excessive water  High amount of use – replace sooner 3

2/10/2015  Identify the needs (ASTM/SEI certification, organization rules)  Identify the discipline (English/Western Show/Pleasure)  Find a helmet that is practical, desirable, within customer’s price range, and fits properly.  NOTE: A child CANNOT buy a helmet that they will “grow into”. Measure the circumference of the head   One inch above the eyebrow  Use hat size  Match this measurement with sizing chart  If no measurement start with Medium Adjust the liners of the helmet so they all lay flat and open all fit systems  Place helmet on head and check for pressure points - If there is  pressure from the helmet move up to the next size If the helmet is too loose try folding the liners under. If the helmet is still  loose with the thickest pads move to a smaller size. Helmets should fit snuggly and sit level on the forehead.  Adjust the stabilizing system to a snug position i.e. Troxel Dial or  SureFit system The helmet should cover the forehead within two finger widths of the  eyebrow. 4

2/10/2015 Side straps should form a “V” under earlobe – adjust side glides so they are  positioned right under earlobe Adjust retention strap under the chin to a snug position  To test the tightness of the chin straps, open your mouth into a big yawn. The  helmet should pull down on the head. If not, tighten the chinstrap. The helmet should not rock backwards or forward.  Buckle – Self Locking   Product Liability  Negligence & Strict Liability  Manufacture Defect  Design Defect  Failure to Warn 5

2/10/2015  Insurance  Deductible  Coverage  Occurrence vs Claims Made  Reporting a Claim  Review with your Broker  Vendor Experience & History  Experience  How does vendor address potential complaints  Insurance  Design and manufacturing  Warnings / Owner’s Manual  Legal Department / Legal Review  Education of Consumer  Sell Only Certified Products  Location of vendor’s business 6

2/10/2015  Employee Training  Helmet Fit Videos  ASTM/SEI Education  Encourage Certified Helmet Use Only  Manage Customer Concerns  Policy of reporting  Educate Customer  breakage of fit systems  helmet breakage ( supposed to happen!)  Encourage a Helmet, every ride, every time  Troxel Booth AETA #113  Shay Timms  858-587-7720  nstimms@troxelhelmets.com  www.troxelhelmets.com 7