Appendix 2: Blake Jones Action Plan 1. Action Plan Six Key Areas of Focus 2. Existing and Proposed Operational Model 3. The Governance Schedule 4. Greater Political Oversight 5. The Passenger Promise
Action Plan • Work with TOCs on Concise accessible Passenger Promise The Passenger • Invite TOCs to produce proposals for improved passenger information systems • Invite Transport Focus to help establish new ways of working Promise • Produce a Performance Snapshot (see other slides) • Develop a formal scheme of delegation – look at: roles and responsibilities; where Improved responsibilities can be delegated from DfT to Rail North Partnership decision-making routes • Look at Terms of Reference decision-making • Deliver RNP Annual Review • Produce draft MOU Enhanced • Review Information Sharing and Confidentiality Provisions • Six Key Areas Produce Draft Decision-Making Log info-sharing of Focus • Develop a Draft Integrated Forward Plan Better forward • Include a new Communications Protocol • Request Network Rail to provide an ongoing Information Dashboard planning ( The above requires co-ordination with Network Rail and the TOCs ) • Establish financial requirements of additional resources (RNP and ST Teams) Resources • Consider using temporary resource • Produce draft Member/Officer Code of Conduct • Build on Williams Review input, including: • Guiding mind on system-wide risk Wider changes • Greater accountability of Network Rail in the North • Reconfiguration of franchising/devolution of responsibilities to the North • Develop ‘Evidence Base’ on case for the North to assume control of franchise process
Existing Operating Model
New Operating Model Strategic Tactical / Operational
Blake Jones – Rail North Committee Governance schedule July TfN Board Oct TfN Board May TfN Board March TfN Board Quarterly RNC Quarterly RNC Quarterly RNC Quarterly RNC Consultations with Chair and Sub-Groups as needed 3 1 2 Jan ORG Feb ORG March ORG May ORG June ORG July ORG Aug ORG Nov ORG April ORG Sept ORG Oct ORG RNPB RNPB RNPB RNPB RNPB RNPB RNPB RNPB RNPB RNPB RNPB 1 Written briefing issued to Members 2 Papers for Quartery RNC issued TfN Board Pack issued 3 (including actions & Progress)
Greater Political Oversight TfN Rail North TfN & DfT RNPB DfT Committee Now All matters not delegated to Reserved Matters for the the Rail North Partnership Secretary of State management team Devolution Basket 1 Basket 2 Matters that are devolved to TfN (based on TfN matters in Partnership Agreement): Planned • Fares policy Basket 3 Matters that are DfT reserved matters, but • Timetable/ TSR changes with no financial TfN is consulted on : impact Basket 4 • Timetable planning/ consultation Rail North Partnership Board • Compliance issues arising from Basket 1 development process (e.g timetable process not followed) • Performance management • Co -ordination role across decision makers • Enforcement process Reserved Matters for the • Concessionary Travel, Multi Modal Ticketing • Replacement franchise arrangements • Level 1 escalation of issues Secretary of State Schemes and Smart Transactions • Issues that cut across baskets • Station facilities • Strategic direction in line with partners’ • Rolling stock deployment plans Decision making body becomes Rail North • Co -ordination with Network Rail Committee RNC/ TfN directly advises Rail North Partnership
Pas assenger Promise Perf erformance Reporting ‘a snapshot of perf performanc nce & the he passenger experience’ • Focus on Passengers – not trains • Better measure of passenger ‘disruption’ • Will show: • Number of passengers affected by cancellations • Number of seats provided • Number of standing passengers • Could also show: • Number of people crowded off trains • Number of people affected by delays
Pass assenger Promis ise Performance Rep epor ortin ing ‘a snapshot of perf rfor ormance & & the the passenger experience’
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